I am a dynamic operations and finance professional with a solid reputation to identify cost effective ways to streamline processes and develop internal teams to identify customers’ needs to meet targeted revenue directives. My expertise in excelling in creating a leaner environment through my progressive experiences having all departments functioning in cost efficient unison while protecting the company’s interest from internal and external threats. My personal philosophy is that all relationships require nurturing and on-going support to truly optimize internal operations, sales, client services through cost reductions and directing the company KPI measures. With the ability to attract, grow and retain good employees, I am recognized for my capacity to train, coach and mentor all direct reports and influence various departments to drive revenues and meet forecasted projections through proven techniques that empower and promote client service to the highest level.My extensive background and broad knowledge is demonstrated through my capacity to partnership with all organization levels to assess, mastermind and streamline internal cost saving solutions and deploy best policies, practices and procedures to foster and accelerate the client base. My strong business acumen and commitment to how client service excellence is complemented by my keen ability to architect and initiate targeted strategies driving revenues, business partner satisfaction, loyalty and retention. Specialties:✔Business Process Improvement✔Strategic Operations✔Change Management and Execution✔Business Strategies & Execution✔Enterprise Resource Planning✔Financial Analyst✔Business Intelligence✔Continuous Improvement✔Budget & Financial Performance Analysis✔Team Building & Leadership ✔Staff & Management Development✔Training, Coaching & Mentoring ✔Client Retention & Relationship Building✔International Contract Negotiations ✔Conflict Resolution Methods✔Project Management