John Grotheer Email & Phone Number

Charleston, South Carolina Metropolitan Area

Responsibilities include:• Maintaining and expanding existing client relationships• Software on boarding and training• Cross team collaboration to improve products and customer satisfaction

North Charleston,Sc

Responsibilities included:• Marketing content creation and brand development to increase customer lift for clients both in their call centers and online• Creating custom monthly reports and advise clients about recent trends in the telecommunications industry.• Serving as a customer service liaison for clients by answering their questions and concerns regarding our data and the industry in general.• Completing ad hoc projects for internal and external clients.

Responsibilities included:• Intensive data gathering and data-basing from telecommunication companies with a specific focus on their pricing, promotions, and products• Generation of recurring and ad hoc reports for internal and external stakeholders

Valparaiso, In

Promoted to a position as one of six members of the student leadership team managing 40+ other ambassadors. My responsibilities included:• Supervising phone calls to prospective students every week, • Coordinating monthly meetings and phoning plans,• Assisting with the hiring and interviewing of new ambassadors and next year’s student leadership team.

Valparaiso, In

• Served as an executive assistant to an admissions counselor performing such tasks as preparing travel schedules, collecting receipts and operating a travel budget, scheduling college fairs and high school visits, and researching various scholarship and multicultural programs at other college and universities. • Gave campus tours and made phone calls to prospective students and their families.