Report directly to the CEO and provide support to a dynamic board of directors. Work closely with global offices spanning Canada, Mexico and seven countries in Europe. Provide hands on leadership and strategic planning to achieve company sales growth targets. Key skills for success include great attention to detail, strong line management, team motivation with accountability leading to rewards for success. This role is responsible for day-to-day decision making, identifying opportunities and threats to the business by overseeing and coaching employees and R&D engineers. Identify market and seasonal trends to be the global leader in automotive electronics remanufacturing in a dynamic environment. Other duties include: HR support and payroll administration, recruitment and ongoing training, AP and AR oversight and new product repair development.

Concentrated on driving sales and profitability while reporting directly to the US Director. Assumed full responsibility in absence of direct supervisor. Ability to demonstrate an unrelenting pursuit of excellence with customer focused integrity through accountability. Strong ability to lead and empower a team of twenty-eight to meet strict deadlines and sales goals through problem solving, marketing and sales techniques. Assisted in recruitment of talented individuals, using the A Method for Hiring, and develop a comprehensive training program to promote new hire growth and success. Implemented cost cutting strategies and possessed full understanding of monthly profit and loss figures to ensure profitability. Other daily duties included: Managed and grew a Top Seller rated eBay store; call monitoring to ensure highest level of customer service; organized weekly meetings to set goals and determined strategies for success; developed new product categories and procedures to expand customer base; inventory management and growth; maintained up-to-date pricing; streamlined workshop systems to meet turnaround and warranty targets.

Responsible for vehicle parts sales to wholesale and retail customers. Utilize excellent phone skillsand etiquette to quickly and efficiently provide customer with parts support, lookup and pricing tomeet strict deadlines. A customer service and sales based position that utilizes my knowledge of vehicle specific repair materials and procedures for Subaru, Volkswagen and Audi vehicles. Responsible for internet parts order processing for two websites as well as maintaining and expanding an eBay store. Coordinate parts ordering and shipping to satisfy online customer requirements and expectations. Daily duties also include: Email correspondence with domestic and international customers, returns processing, inventory management, creating eBay listings, shipping and receiving and ongoing vehicle lineup training. Certified Parts Master by Volkswagen of America.