-Interviewed, enrolled, and showed prospective students from all over America (and sometimes internationally) to our training locations in Florida and Arizona.-Collected and reviewed admissions documents for admissibility. -Conducted on-site and remote applicant interviews.-Collaborated with Financial Aid, Housing, and Local Employment departments in assisting students.-Conducted training sessions for Admissions and Financial Aid staff locally and company-wide.-Met with… Show more -Interviewed, enrolled, and showed prospective students from all over America (and sometimes internationally) to our training locations in Florida and Arizona.-Collected and reviewed admissions documents for admissibility. -Conducted on-site and remote applicant interviews.-Collaborated with Financial Aid, Housing, and Local Employment departments in assisting students.-Conducted training sessions for Admissions and Financial Aid staff locally and company-wide.-Met with Senior Campus and Corporate Leadership concerning Marketing, Admissions Processes, Territory Assignments, Catalog Creatives, and Best Practices.-Represented MMI at the Powersports Industry's "AIM Expo" and “Daytona Bike Week” on multiple occasions.-Selected for President's Council 12 times out of a possible 14 opportunities.-Staff Development Day Award -2015-Top Starter MMI Phoenix -2011-UTI "Hero Values" Award ("Innovation, Courage, Trust, Caring, Wisdom, Fun") -2011-MMI "Orlando vs Phoenix" Admissions Competition Champion -2010-"Start Champ" -2010-Top Dawg Award for Enrollments -March 2009-Top Dawg Award for Enrollments -December 2009-Top Dawg Award for Enrollments -October 2008-Top Show Percentage Award 2006-2007-Most Consistent 2004-2005-Team Player Award 2003-2004-Top Show Percentage 2002-2003-Show Club Level 2, 2002-2003….and more. Show less

Grew from "new technician" to Service Writer to Service Manager in 3.5 years. Oversaw a team of three highly-experienced senior technicians and a shop helper. Worked directly with the Sales Department, Parts Department, and Service Department leaders and customers to deliver on-time results based on quality work and honest communications.

Assisted the Parts Department Manager with running the Parts, Accessories, and Motorclothes departments. Went through the entire parts inventory, correcting and updating the inventory counts, labels, and numerical positions of the parts stock for easier, faster, more accurate inventory use and procurement. Engaged with customers to help them secure their parts, accessories, and riding apparel needs. Worked with the Service Department to meet the parts needs for their service projects… Show more Assisted the Parts Department Manager with running the Parts, Accessories, and Motorclothes departments. Went through the entire parts inventory, correcting and updating the inventory counts, labels, and numerical positions of the parts stock for easier, faster, more accurate inventory use and procurement. Engaged with customers to help them secure their parts, accessories, and riding apparel needs. Worked with the Service Department to meet the parts needs for their service projects. Assisted with the preparation and crating of Harley-Davidson motorcycles for shipment to overseas destinations. Show less

Repaired and maintained sixteen bowling machines and their associated lanes, as well as ball return equipment and devices. Before I began working with the bowling machines, there were approximately *120 machine failures per month* across the sixteen machines. After I started working on the machines, I was able to reduce the machine failure rate to an average of just *4 machine failures per month* across the sixteen bowling machines. This greatly increased customer satisfaction and business… Show more Repaired and maintained sixteen bowling machines and their associated lanes, as well as ball return equipment and devices. Before I began working with the bowling machines, there were approximately *120 machine failures per month* across the sixteen machines. After I started working on the machines, I was able to reduce the machine failure rate to an average of just *4 machine failures per month* across the sixteen bowling machines. This greatly increased customer satisfaction and business reputation. I was also instrumental in utilizing new parts and materials technologies to virtually eliminate a long-standing issue of excessive ball-return failures. Additionally, I trained new bowling machine technicians when they were hired. Show less

Progressed from newly-hired Parts Associate to Parts Department Manager in just three months. Helped customers with their parts and accessories needs. Went through the entire department's inventory, correcting inventory item counts based on customer demand and service department needs. Utilized then-newly-developed computerized parts-ordering systems to order parts directly from Honda and Yamaha Motor Companies.