John Gugarty Email & Phone Number

West Springfield, Ma, Us

Fitchburg, Massachusetts, United States

• Served as host and play-by-play announcer for many local events• Filled numerous roles in and around the production truck• Received several awards recognizing my work, including being named Volunteer of the Year on multiple occasions

Springfield, Ma

• Transcribed and imported lists of property contents losses provided by adjusters and property owners, utilizing Microsoft Office and Google Sheets for data entry• Used XactContents platform and web searching to research and confirm prices for lost property contents items, servicing multiple clients with individualized valuation instructions while closely monitoring for small differences in item descriptions that would affect valuation• Took scheduled and impromptu phone calls from… Show more • Transcribed and imported lists of property contents losses provided by adjusters and property owners, utilizing Microsoft Office and Google Sheets for data entry• Used XactContents platform and web searching to research and confirm prices for lost property contents items, servicing multiple clients with individualized valuation instructions while closely monitoring for small differences in item descriptions that would affect valuation• Took scheduled and impromptu phone calls from adjusters in the field and property owners at the location of their loss, providing fast-turnaround estimates while adhering to client and company policies• Regularly met or exceeded expected standards for efficiency, turnaround time, accuracy, and quality of interactions with clients and customers• Assisted Quality Assurance department in evaluating other estimators’ work, including meeting with estimators to discuss improperly handled items and better strategies for the future• Produced several training videos, to assist new workers in my department as well as new and existing employees across the company• Retained by new ownership through transitional period, and was first employee named to the highest internal certification level, given to those whose work greatly exceeds expected standards• Regularly acted as first point of contact from management for special projects, new accounts, and high-priority items that needed immediate attention Show less

Springfield, Massachusetts Area

• Patrolled exterior parking lot of client's retail location, monitoring activity on property• Communicated regularly with client's managers and employees, providing assistance to loss prevention department and modifying patrol schedules as requested by management • Guarded entrance to retail location during closing times or emergencies, providing information to customers as needed

Bachelor Of Science (B.S.), Communications Media - Video Production

Associate Of Science (A.S.), Broadcasting & Telecommunications