John H. Email & Phone Number

Auckland, Nz

Auckland

SNOWPLANET is the southern hemisphere's largest indoor snow resort where snow guests can experience the thrill of snowsports and the atmosphere of a snow village only 20 minutes North of Auckland.SNOWPLANET runs a world class restaurant and bar, offers a state of the art multi-media function centre, event hire, meetings & delegates and corporate team building activities.SNOWPLANET Ski and Board School is fully accredited, offers excellent race and freestyle programs for all levels and is available 365 days of the year.

Auckland

- Change Manager (Structure): Restructure to create focus, improve efficiency, improve integration and alignment between departments, foster ownership and accountability and improve customer retention- Marketing Manager (Product): Define target market; develop business value proposition, rationalise (focus) product portfolio (Hosted Desktop, Hosted Applications, Hosted Mail, Hosted Database, Managed Storage and Hosted Back-up) and develop go-to-market strategy. Develop customer documentation and align to Business Value Proposition (Features, Deliverables, Constraints, Benefits, Pricing and Price Rules) for product portfolio; develop standard SLAs for each service in the portfolio; develop template proposals and template contracts- Sales Manager: Take newly created business value proposition to market to increase customer, reduce customer churn and grow existing customer revenues

Auckland

- Sales Manager: Reduce non-performance and grow local team through recruitment, training, assessment and performance management. Increase throughput of team using rigorous pipeline management and visibility. Reduce customer churn in higher value accounts- Change Manager (Structure): Restructure national sales department; including re-defining all roles, to create growth across all regions and improve customer retention in higher value accounts. Create new department – Professional Services; including structure, overall function, definition of all roles, KPIs and SLAs, to meet business needs- Change Manager (Process): BA and make changes to a major business process (Sales Provisioning); improving efficiency, creating a consistent experience, improving integration and alignment between departments (culture), fostering ownership and accountability. BA, develop, document and implement processes for recruiting, induction, training and assessment of sales people- Training Manager: BA, developed, documented and delivered sales training and assessment modules to increase sales performance

Auckland

As Sales Manager:- Manage sales and pre-sales to exceed revenue and margin objectives, including reporting and pipelineAs Senior Business Analyst:- BA, and make changes to major business processes (Service Desk, Software Assurance Provisioning, Go-to-market & Sales Provisioning); improving efficiency, improving integration and alignment between departments, assigning ownership and accountability- BA, develop and deliver a “bundled” offer comprising equipment, software, professional services, Telco carriage and tolls to take to market; subsequently selling concept to Tier One Telco, making them a new sales channel for the offer. - BA, document and deliver; Technical Skills Matrix, Voice and Data Service Level Agreement, project and installation configurators and pricing toolsAs Product Manager:- Develop Market Development strategy- Use promotions and incentives to drive revenues and behaviours- Leverage supplier relationships to contribute to incentives- Develop & implement product plans for main suppliers- Manage new products introduction and go-to-market- Manage supplier relationships- Develop & implement training plans

Auckland

As Sales Manager:- Lead sales to sell ICT solutions (Unified Communications, LAN, WAN, VoIP, SIP, PBX, Wi-Fi, Mobility, Contact Centre) to Auckland businesses in the small (5 to 15 users), medium (15 to 150 users) and corporate (150 to 1000 users/ multi-site) enterprisesAs Key Account Manager:- Acquired, grew and retained medium and large nationwide accounts {includes ING (600 users), Bunnings (15 sites), Amway (50 seat call centre), TSB Bank (Nationwide), Hilton Hotels, Accor Hotels (Nationwide), Wanganui District Council, Manawatu District Council, Rangitoto College, Auckland Museum}As Pre-Sales Manager:- Lead Pre-Sales to scope, design, price, present, document, deliver and pre-project manage profitable solutions- Business Analysis (Operational processes development)Key Achievements: - Highest National Sales Achiever – 1997 to 2006 inclusive- Awarded 5% Shareholding of company priorto its sale

Time-Share salesman.Achieved top salesman nationwide after 6 months then left to change "lifestyle"

Held various positions serving in both the Royal Navy and Royal Marines. Specifically, Education Officer, Training & Development Officer, Quality Control Officer, Computer Security Officer. Left in the rank of Lieutenant Royal Navy.