John Mcgrory
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John Mcgrory Email & Phone Number

Data Protection Officer at Optical Express at Optical Express
Location: Greater Glasgow Area, United Kingdom, United Kingdom 15 work roles 5 schools
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Current company
Role
Data Protection Officer at Optical Express
Location
Greater Glasgow Area, United Kingdom, United Kingdom
Company size

Who is John Mcgrory? Overview

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Quick answer

John Mcgrory is listed as Data Protection Officer at Optical Express at Optical Express, a company with 765 employees, based in Greater Glasgow Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for John Mcgrory.

John Mcgrory previously worked as Data Protection Officer at Optical Express and Personal Customer Advisor at Bullen Healthcare. John Mcgrory holds Bachelor Of Science (Bsc), Web & Mobile Development from University Of The West Of Scotland - Paisley Campus.

Company email context

Email format at Optical Express

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Optical Express

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Profile bio

About John Mcgrory

I am a conscientious hard worker who is willing to learn new skills through training. I enjoy meeting people and have experience of working with the public through both paid employment and voluntary work. In busy office, retail and call centre environments I have worked to maintain and improve service levels, building a rapport with customers face to face and by telephone. I am comfortable working as part of a team or on my own initiative without supervision. I also have extensive experience with many common computer packages including Microsoft Word, Excel and Outlook, as well as various bespoke database systems.I believe I would be an asset to any web development team as I have gained the technical skills and knowledge to succeed, and I'm always looking to improve on the skills I've gained.

Listed skills include Html, Html 5, Web Design, Web Development, and 20 others.

Current workplace

John Mcgrory's current company

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Optical Express
Optical Express
Data Protection Officer at Optical Express
glasgow, glasgow city, united kingdom
Employees
765
AeroLeads page
15 roles

John Mcgrory work experience

A career timeline built from the work history available for this profile.

Data Protection Officer

Current

Glasgow, Scotland, United Kingdom

Responsible for handling data requests under the Data Protection Regulation. Liasing with the in-house Legal team and additional internal and external stakeholders, building relationships and seeking relevant input on individual data request cases when required.Key responsibilities include:Acting as the first point of contact for all data requests and.

Aug 2022 - Present

Personal Customer Advisor

Glasgow, Scotland, United Kingdom

  • Maintain and improve a good customer service
  • Handling inbound and outbound calls
  • Communicating with patients by telephone and email
  • Managing a patient diary
  • Maintaining confidentiality and security protocols
  • Attention to detail and accurate data entry
Oct 2021 - Jul 2022

Contact Centre Administrator

Glasgow, Scotland, United Kingdom

  • Maintain and improve a good customer service
  • Handling inbound calls
  • Communicating with customers and external providers by telephone, letter and email
  • Maintaining confidentiality and security protocols
  • Attention to detail and accurate data entry
  • Maintaining and updating Customer records
Aug 2020 - Oct 2021

Agency Temp

Glasgow, Scotland, United Kingdom

  • Contract with Scottish Friendly as a Contact Centre Administrator
  • Maintain and improve a good customer service
  • Handling inbound calls
  • Communicating with customers and external providers by telephone, letter and email
  • Maintaining confidentiality and security protocols
  • Attention to detail and accurate data entry
Jul 2020 - Aug 2020

Customer Service Administrator

Bromley, United Kingdom

  • Maintain and improve a good customer service
  • Communicating with customers, field force and external providers by telephone, letter and email
  • Maintaining confidentiality and security protocols
  • Attention to detail and accurate data entry
  • Maintaining and updating Customer records
  • Banking administration including management of direct debits, alteration to payment collection instructions; processing cheque and standing order payment reconciliations
Mar 2017 - Feb 2020

Call Centre Agent And Mpct Agent

London, United Kingdom

  • o February 2016 – March 2017; Call Centre Agent
  • Maintain and improve a good customer service
  • Handling calls on a variety of campaigns
  • Maintaining confidentiality and security protocols
  • Processing sales, gadget insurance and renewals
  • Logging jobs for pest control and contacting the technicians
Feb 2016 - Mar 2017

Agency Temp

London, United Kingdom

  • o Contract with Confero as a Call Centre Agent
  • Maintain and improve a good customer service
  • Handling calls on a variety of campaigns
  • Maintaining confidentiality and security protocols
  • Processing sales, gadget insurance and renewals
  • Logging jobs for pest control and contacting the technicians
Dec 2015 - Feb 2016

Customer Service Advisor

Kura Formerly Response

Glasgow, United Kingdom

Worked on the SLC campaign dealing with customer service, call handling, giving advice to customers and other departments and maintaining confidentiality and security protocols.**Response rebranded to Kura in October 2015.**

Aug 2015 - Oct 2015

Agency Temp

Glasgow, United Kingdom

o Contract with Tesco Personal Finance as a Customer Service Advisor dealing with customer service, data entry, processing of new loans, call handling, database management and maintaining confidentiality and security protocols.o Contract with RBS as a Customer Service Advisor dealing with customer service, call handling, processing of new mortgages, giving.

Mar 2009 - Aug 2009

Agency Temp

Glasgow, United Kingdom

Contract with Response as a Sky Customer Service Agent dealing with customer service, call handling, updating databases, giving advice to customers, dealing with payments and banking information and maintaining confidentiality and security protocols.

Jan 2009 - Feb 2009

Level 2 Administrator

Atos Healthcare

Glasgow, United Kingdom

  • Maintain and improve a good customer service
  • Assist in covering the Medical Reception, dealing with all aspects of enquiries
  • Update the SMART and MSRS databases
  • Train staff
  • Process travel expenses
  • Maintain confidentiality and security protocols
Aug 2005 - Dec 2008

Sales Assistant

Cyber

Glasgow, United Kingdom

All aspects of customer service and working in a busy retail outlet

Sep 2004 - Jan 2005

Customer Service Assistant

Abbey

All aspects of customer service and working in a busy office environment

Jun 2004 - Sep 2004

Sales Assistant

Glasgow, United Kingdom

All aspects of customer service and working in a busy retail outlet, including opening and closing the shop; having own set of keys and alarm code

Jul 2001 - Jul 2003

Assistant Office Administrator

Mcfadyen & Semple Solicitors

Paisley

All aspects of customer service and working in a busy office environment

Jan 1998 - Aug 2000
Team & coworkers

Colleagues at Optical Express

Other employees you can reach at opticalexpress.co.uk. View company contacts for 765 employees →

5 education records

John Mcgrory education

Bachelor Of Science (Bsc), Web & Mobile Development

University Of The West Of Scotland - Paisley Campus

Activities and Societies: Student Representative; UWS Employer Mentoring Programme 2015 - Volunteered with the Scottish Huntington's.

Higher National Certificate (Hnc), Interactive Media & Web Development, B

James Watt College - Greenock Campus

National Certificate (Nc), Computing And It, Passed

James Watt College - Greenock Campus

National Certificate (Nc), Accounting, Passed

Central College Of Commerce - Glasgow Campus

Svq Level 3, Administration, Passed

Microcom Training
FAQ

Frequently asked questions about John Mcgrory

Quick answers generated from the profile data available on this page.

What company does John Mcgrory work for?

John Mcgrory works for Optical Express.

What is John Mcgrory's role at Optical Express?

John Mcgrory is listed as Data Protection Officer at Optical Express at Optical Express.

Where is John Mcgrory based?

John Mcgrory is based in Greater Glasgow Area, United Kingdom, United Kingdom while working with Optical Express.

What companies has John Mcgrory worked for?

John Mcgrory has worked for Optical Express, Bullen Healthcare, Scottish Friendly, Meraki Talent Ltd, and Foresters Financial.

Who are John Mcgrory's colleagues at Optical Express?

John Mcgrory's colleagues at Optical Express include Serena De Ritis, Heather Saville, Fiona Macintyre, William ( Bill) Lear, and Rachel Moncrieff.

How can I contact John Mcgrory?

You can use AeroLeads to view verified contact signals for John Mcgrory at Optical Express, including work email, phone, and LinkedIn data when available.

What schools did John Mcgrory attend?

John Mcgrory holds Bachelor Of Science (Bsc), Web & Mobile Development from University Of The West Of Scotland - Paisley Campus.

What skills is John Mcgrory known for?

John Mcgrory is listed with skills including Html, Html 5, Web Design, Web Development, Css, Css3, Customer Service, and Retail.

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