John Haag Email & Phone Number

Kennesaw, Georgia, United States

Roswell, Georgia, United States

Atlanta, Georgia, United States

As the Director of the US Distribution & Field Operations, I was challenged to turn around an underperforming operation and invigorate an uninspired culture amid the company’s reprioritization from print to digital. I directed strategic planning and daily operational activities for the distribution and supply chain operations, managing $70M+ budget and overseeing the performance of 200+ employees, including 120+ field managers, 6 delivery service providers (DSPs), and 10K+ independent contractors working throughout 52 offices/warehouses. ✔Drove financial turnaround and decreased costs YoY for 12 consecutive years, achieving realized savings of $20M+.✔Built a high-performance team and cut employee turnover from 10% to 5% within the first 18 months by recruiting top talent and fostering a diverse and inclusive culture.✔Established standardized performance metrics across the US, for all operational teams and vendors/suppliers, to propel continuous improvement in quality, efficiency, reliability, inventory management, cost competitiveness, and customer service.✔Collaborated with IT and new vendor Quickbase to champion the design and introduction of scheduling software that enhanced company visibility into forecasted timelines and historical data.𝘐𝘮𝘱𝘰𝘳𝘵𝘢𝘯𝘵 𝘕𝘰𝘵𝘦: 𝘛𝘩𝘦 𝘤𝘰𝘮𝘱𝘢𝘯𝘺 𝘩𝘢𝘥 𝘥𝘦𝘤𝘪𝘥𝘦𝘥 𝘵𝘰 𝘥𝘪𝘴𝘴𝘰𝘭𝘷𝘦 𝘵𝘩𝘦𝘪𝘳 𝘭𝘦𝘨𝘢𝘤𝘺 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘸𝘪𝘵𝘩 𝘢 𝘴𝘦𝘵 𝘵𝘪𝘮𝘦𝘭𝘪𝘯𝘦 𝘰𝘧 2022. 𝘏𝘰𝘸𝘦𝘷𝘦𝘳, 𝘸𝘪𝘵𝘩 𝘵𝘩𝘦 𝘰𝘯𝘴𝘦𝘵 𝘰𝘧 𝘊𝘖𝘝𝘐𝘋, 𝘵𝘩𝘢𝘵 𝘵𝘪𝘮𝘦𝘭𝘪𝘯𝘦 𝘢𝘤𝘤𝘦𝘭𝘦𝘳𝘢𝘵𝘦𝘥, 𝘢𝘯𝘥 𝘐 𝘸𝘢𝘴 𝘥𝘰𝘸𝘯𝘴𝘪𝘻𝘦𝘥 𝘪𝘯 𝘚𝘦𝘱𝘵𝘦𝘮𝘣𝘦𝘳 2020.

Atlanta, Georgia, United States

Following Yell Group’s purchase of McLeodUSA Publishing in 2002, I grew to direct all warehouse, distribution, logistics, and customer service operations throughout the Southern Region.During this time, I oversaw the project management of 135 markets across 14 states, supervising 36 direct/indirect reports with a delivery network of 3K+ independent contractors.✔Built the region from the ground up, growing it into the largest and most successful of 7 regions across the US.✔Reduced delivery costs $1M (10%) within 2 years by launching an internal delivery business.✔Improved delivery quality 39% and on-time delivery 12% while reducing delivery concerns 53% through the introduction of standard operating procedures (SOPs).✔Created and rolled out a leadership development training program and KPIs/SLAs, providing advancement opportunities for employees.✔Overcame literal natural disasters through problem solving and solid relationships to continue operations in support of local businesses.

Atlanta, Georgia, United States

Greater Detroit Area

Greater Detroit Area

Cedar Rapids, Iowa, United States