Customer Service Associate
Current• Interfaced with Pro Services' customers as well as walk-in customers in need of assistance; i.e. product knowledge, physical help, and general information, order pulling, loading, etc.• Provided leads for installed sales.• Stocked product ranging from larger items like drywall, lumber, and plywood, to smaller items.• Certifications for power lift truck, narrow aisle lift, order picker, and manual lift; most of them used daily.• Responsible for training new hires in the department (Building Materials)• Ensured orders were pulled and/or loaded properly for Pro Services' customers.