John Hames Email & Phone Number

Knoxville, TN, US

United States

Knoxville, Tennessee, United States

Knoxville TN

December 30 2019

Knoxville

• I was hired to the lead the marketing efforts for a new office calling on hospitals, physicians, and assisted living facilities in the Knoxville market to build name recognition and sell the integrity and values of the.
• Differentiate the company by selling unique service that provides physician visits using doctors that are on staff.
• Call on hospital case managers to generate new patient referrals and build relationships to establish a steady base of ongoing referrals.
• Serve as a “patient advocate,” following the patients referred and working with the clinicians through a team based approach along with the referring clinicians to ensure quality outcomes.

Knoxville

• I was hired to increase sales growth for a large East Tennessee territory that included generating referral sources and developing/managing major hospital accounts for this home health/private duty service provider.
• Managed 200+ accounts (physicians, hospitals, assisted living facilities) and negotiated/secured new accounts with UT Hospital, Blount Memorial Hospital, Tennova, Summit Medical Group and Fort Sanders that Camellia had.
• Built and maintained professional relationships with key referral sources that generated patient referrals by helping physicians and referral sources understand the benefit of quality patient care at home.
• Developed strategic plans to successfully manage and grow accounts and market share.
• Performed numerous duties including forecasting needs, setting priorities, executing business strategies, and achieving goals for sales revenues.
• Met with and presented the benefits of patient care at home to 15-25 physicians daily and other referral sources in the medical community.

Knoxville

• I started in this home health care sales role as a Patient Care Representative and was promoted to the senior role to oversee sales growth and operations of the entire East Tennessee including major hospital account.
• Managed a team of 12 marketing representatives covering the East Tennessee area including Knoxville, Maryville, Morristown, Sevierville, Loudon, Rogersville, Newport, Etowah, Ooltewah, LaFollette/Jefferson City.
• Provided leadership direction, goal setting, coaching and motivation for the sales team that was instrumental in generating substantial growth in patient referrals from hospitals and large physician groups.
• Ranked in the top 10 in the entire company for overall sales performance and results since 2011; won numerous quarterly awards for personal sales performance and ranking as high as #3 in the US.
• Personally accountable for managing the University of Tennessee Medical Center account; earned recognition for increasing the number of monthly patient referrals in a highly competitive market by focusing on.

I increased sales of durable medical equipment, including oxygen systems, wheelchairs, CPAPs, BiPAPs, hospital beds and nebulizers with the above two companies in the Knoxville market.

• I started this durable medical equipment company and developed it to one of the largest in the area with two locations and seven employees. Sold business to Rotech (national home and respiratory equipment/services.
• Promoted and increased sales of durable medical equipment, including oxygen systems, wheelchairs, CPAPs, BiPAPs, hospital beds and nebulizers.
• Implemented the sales and marketing efforts that built a strong, loyal referral base with multi-specialty physicians, hospitals, sleep labs, and discharge planners throughout the region.
• Grew the patient base to over 1,000 patients (approximately 300 were oxygen patients).
• Negotiated and secured a major contract with Grandview Hospital.
• Successfully led the integration of 1,100 new respiratory patients during the July 2009 acquisition of a competitor Air Products/In Home Medical (largest DME in TN) and completed JCAHO re-accreditation three weeks later.

Associate Of Science-Respiratory Therapy

Business Administration And Management, General

Activities and Societies: Received Basketball Scholarship