• Created training deck for Global Technology solutions team resulting in corporate adoption and reduced onboarding time requirement by 50%.• Performed daily access requests across 15 internal platforms to eliminate stopgaps in daily team operations.• Recommended reduction in system specific enterprise licenses resulting in $1M annual budgeted savings.• Coordinated weekly meetings for cross-functional teams to track progress and deliverables securing goal of 800 new staff acquired for 2021 Q4.• Managed employee setup and profile migrations to facilitate onboarding process and ensure timely access to corporate digital resources.• Recommended improved weekly workflow across departments projected to eliminate redundancies and reduce team overtime by 25%.

Led key company-wide organizational development in sales operations, business development, employee acquisition, customer experience, and retail strategy by leading a team of 20+ across 4 locations• Operated as a main contributor for creating and implementing sales strategies, focusing on outreach processes, KPI benchmarking, client acquisition, marketing activations and merchandise planning• Accomplished 100% compound annual growth for over 3 years in sales and conversion while continually scaling business and opening 3 retail locations in major urban markets• Led cross-functionally prioritizing high level engagements while communicating with stakeholders from C-suite to entry levels to optimize staff performance and revenue

• Achieved consistent results above sales projections while opening 1st store in the New York metro area• Built a profitable retail operation, including sales and KPI monitoring, recruitment and training, client experience, adoption of company CRM and daily store operations• Delivered stellar omni-channel experience for clients, providing consultative selling while attaining high NPS scores

• Controlled for all aspects of daily store operations, P&L management, inventory and visual displays• Managed a staff of 70+ across all functions, and achieved quarterly and growth targets• Conducted sales and supply chain meetings, developed weekly forecasts with salesestimates essential for maximizing profitability and maintaining optimal inventory levels• Executed strategic business development plans pertaining to customer service, product andmarketing

• Responsible for sales, staffing, merchandising, inventory planning and securing profit via 40+ employees across all levels• Coordinated staff development plans, training outlines, recruiting activities, and HR functions• Served as cross-sectional project manager in Japan, developing training initiatives for future management