John Hamilton

John Hamilton Email and Phone Number

Enterprise Account Manager - Focused on client success | Senior Sales Executive who catapults revenues to new heights @ Patsnap
singapore, singapore
John Hamilton's Location
Greater Toronto Area, Canada, Canada
John Hamilton's Contact Details

John Hamilton personal email

n/a
About John Hamilton

WHY DID I CHOOSE A CAREER IN SALES?To me, each client I serve represents a series of new and positive challenges where I learn about their concerns, envision tailor-made solutions, and do what I can to secure their trust, invite their loyalty, and earn their repeat business.This is a huge departure from my original career in information technology (IT) where one is encouraged to adopt a specialty. Bucking the status quo, I view myself as someone who enjoys adding to my knowledge skillset, mastering that subject, and moving onto something new. A career in sales represents a happy medium for me.One area where sales and IT intersect is a knack for delivering superior customer service. An IT Support Specialist must partner with their clients to "walk them off of ledges" and steer them towards a happy outcome. Sales dovetails this mindset in that I identify issues and solve problems for my clients so they come to view me as a trusted advisor. WHERE ELSE DO I EXCEL?Harnessing immense curiosity as to how technology can solve a myriad of problems, I spent over 5 years at a global leader that specializes in auctioning heavy equipment. One can appreciate the challenges I had to encounter in guaranteeing that 1,000+ international employees and 10+ locations around the globe could work together in harmony so they could deliver top-notch service to the end client.HOW I EXPAND SALES:I take the time to dialogue with my clients where I bring to light hidden challenges that may not have occurred to them before. By sharing stories that other clients have experienced with successful outcomes, I pave the way for future sales. I AM MOTIVATED IN WORKPLACE BY:▶ knowing that I have contributed to my clients' overall success.WHAT RESULTS CAN YOU EXPECT FROM ME?▶ Notable revenue gains (in one instance, I vaulted sales 500% in just 1 year!)▶ Impressive double-digit cost savings, and▶ Significant productivity, efficiency, and performance improvements.MY AREAS OF SPECIALTY INCLUDE:▶ Key Account Relationship-Building, Management, Loyalty, & Retention▶ Complex Sales Cycle Management▶ High-Expectation Customer Service▶ Direct, Consultative, Cross-Selling, Up-Selling, & Value-Added Sales▶ Prospecting, Demand Creation, & Cold Calling▶ Territory & Strategic Account Management▶ Business Development & Growth Strategies▶ Competitive Market Research & Analysis▶ Contract Negotiations▶ Accurate Sales Forecasting▶ Customer ROI Calculations▶ High-Impact Presentations▶ Colleague Mentoring▶ Cloud Computing▶ Strategic Planning▶ RFP Responses▶ Salesforce

John Hamilton's Current Company Details
Patsnap

Patsnap

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Enterprise Account Manager - Focused on client success | Senior Sales Executive who catapults revenues to new heights
singapore, singapore
Website:
patsnap.com
Employees:
428
John Hamilton Work Experience Details
  • Patsnap
    Enterprise Account Manager
    Patsnap Feb 2021 - Present
    I was recruited to accommodate sizeable business growth at a time when Patsnap was expanding on its existing product portfolio as it moved to $100M ARR status. KEY CONTRIBUTIONS WHERE I:▶ collectively boosted our client revenue retention from 75% to as much as 89% by building existing relationships and growing their existing footprints.▶ accelerated client spend as much as 5-fold by nurturing relationships, and establishing a culture of dependability and reliability among clients.▶ exceeded ambitious quotas for 5 consecutive quarters by identifying risk among clients during the early business-building stages.▶ position new-hires to represent Patsnap with the ultimate in professionalism, poise, and integrity through an onboarding process made up of cross-departmental team members.
  • Descartes Systems Group
    Account Executive
    Descartes Systems Group 2018 - 2020
    Toronto, Canada Area
    I initially joined the organization when it was known as MSR; in 2019, Descartes acquired MSR so they could expand their global trade compliance tools offerings. KEY CONTRIBUTIONS WHERE I:▶ surpassed my assigned quota in 3 out of 4 quarters due to my behind-the-scenes work in building - and nurturing - a solid pipeline. ▶ pruned our legal costs approximately 33%, having teamed up with select legal and management personnel to structure a contract negotiations template.▶ helped a global translation firm cut a 6-figure compliance penalty in half (and set them up to avoid future violations) by utilizing an API call to integrate and automate screening within their 20+ databases which track parties that require screening. As a bonus, this action ensured that said firm would be automatically notified if one of their contractors was added to one of the 100+ lists within the system.
  • Blackbaud
    Senior Account Executive
    Blackbaud 2017 - 2018
    Toronto, Canada Area
    A fellow Senior Account Executive colleague recommended me for this newly-created role to penetrate under-cultivated Western Canadian market. KEY CONTRIBUTION WHERE I:▶ attracted nearly $1M in extra revenues in less than 1 year by creating a pipeline from scratch.
  • Active Network
    Senior Account Manager / Account Executive
    Active Network 2007 - 2017
    Toronto, Canada Area
    Originally hired as an Account Manager, promoted twice in under 5 years, and landed my final blended role to parlay my deep university recreation experience in (1) signing on new universities and (2) migrating existing universities to SaaS. KEY CONTRIBUTIONS WHERE I:▶ propelled University of Guelph's yearly revenue activity 500% (i.e., from $40K to $200K+) post-migration by expanding its use across multiple departments and providing extra functionality.▶ doubled yearly revenues from $100K to $200K at the University of Minnesota by showing them that they could employ our systems to share costs and knowledge with their Summer camps.▶ secured 20% more new business than the average by parlaying my solid network of contacts.▶ grew and upheld between $0.75M and $2.50M in combined revenue quota (SaaS) and new bookings. ▶ inked deals with as many 80% of my school board client base to opt into a new module that accompanied an existing tool - an action that resolved a staffing communication problem.▶ was instrumental in lowering client costs as much as 50% by suggesting a reporting function that ultimately captured essential funding for 10 (out of 12) Ontario school boards.▶ attained "President's Club" status 6 out of 9 years, having exceeded my quota 8 out of 9 years.▶ was bestowed "Account Manager of the Year" (2010) and "Account Manager of the Quarter" awards (the latter on 3 separate occasions), for realizing the highest quota out of a team of 200 Account Managers.
  • Ritchie Bros.
    Senior It Support Analyst
    Ritchie Bros. 2001 - 2006
    Vancouver, Canada Area
    Started at the internal IT help desk, moved into a senior support tier roll on this team and for the finial 7 months I support live auction audio for the online bidding site. Great company and great people

John Hamilton Skills

Sales Customer Service Customer Relationship Management Software As A Service Enterprise Software Salesforce.com Solution Selling Presentation Skills Account Management Acting Universities Relationship Building Management

John Hamilton Education Details

Frequently Asked Questions about John Hamilton

What company does John Hamilton work for?

John Hamilton works for Patsnap

What is John Hamilton's role at the current company?

John Hamilton's current role is Enterprise Account Manager - Focused on client success | Senior Sales Executive who catapults revenues to new heights.

What is John Hamilton's email address?

John Hamilton's email address is jo****@****ork.com

What schools did John Hamilton attend?

John Hamilton attended University Of Guelph, Cdi College.

What skills is John Hamilton known for?

John Hamilton has skills like Sales, Customer Service, Customer Relationship Management, Software As A Service, Enterprise Software, Salesforce.com, Solution Selling, Presentation Skills, Account Management, Acting, Universities, Relationship Building.

Who are John Hamilton's colleagues?

John Hamilton's colleagues are Nic Li, Zhangda Xu, 贾忠彩, Libby Werner, Jack Young, Ojaswita S., David Doku.

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