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Experienced Customer Quality Manager with a demonstrated history of working in the computer networking industry. Skilled in Internal Audit, Quality Management, Customer Relationships and Technical Problem Solving. Strong support professional with a Bachelor of Science (BSc) focused in Supply Chain Management and a Bachelor of Science focused on Industrial Electronics ,both from the University of Limerick.
Extreme Networks
View- Website:
- extremenetworks.com
- Employees:
- 2899
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Critical Accounts Program Manager - Emea And ApacExtreme Networks May 2017 - PresentShannon, Munster, Ireland
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Senior Manager - International Customer QualityExtreme Networks Nov 2014 - Dec 2017Shannon Co ClareResponsible for managing customer complaints and product quality concerns for all customers outside of the America’s.
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Global Manager - Quality Management SystemsExtreme Networks Nov 2013 - Oct 2014Shannon, Co ClareManaging a team across 3 continents with responsibilities for merging the ISO9001:2008 quality management systems of the Extreme Networks and Enterasys companies. Successfully achieved certification with zero corrective actions raised.
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International Quality ManagerEnterasys Networks 2004 - 2013Shannon, Co ClareA variety of roles simultaneously held for various durations during this time, including Quality Management Systems Manager, Product Quality Team Lead, and Supplier Quality Engineer. -
Customer Quality ManagerEnterasys Networks 2001 - 2004Limerick/ShannonLed a dedicated team responsible for all customer issues in EMEA and APAC. Also held the position of Asia Pacific Program Manager for 2 years during this time.
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Component Engineer SupervisorCabletron Systems 1999 - 2000LimerickHad responsibility to lead a team of engineers who were tasked with supporting a 500 person manufacturing plant producing our entire computer network hardware portfolio. -
Head Of Customer Service And Repair CenterCabletron Systems 1994 - 1999Shannon, Co ClareResponsible for 30 person operation supporting all repair and product returns for International customer base. Initiated proactive service program to provide rapid feedback loop to Key customer accounts.
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Supervisor - European Repair CentreWang Laboratory 1992 - 1994County Limerick, IrelandMoved to European Repair Centre to provide expertise in transferring all European repair into Limerick. Took 14 Techs/Operators from a variety of backgrounds and moulded them into a highly efficient unit. -
Manufacturing SupervisorWang Laboratory 1991 - 1992County Limerick, IrelandSupervised a team of 9 Technicians and 7 Operators in the Remanufacturing functions. Consistently attained and exceeded production targets
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Pcb Repair SupervisorWang Laboratory 1988 - 1991County Limerick, IrelandSupervised a team of 14 Technicians on repair of multi-layer P.C.B`s. Provided support to board manufacturing and final assembly areas.
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Electronic TechnicianWang Laboratory 1980 - 1988County Limerick, IrelandJoined Wang from school and following initial in-house training progressed through five grades to senior technician. Trained technicians on fault-finding and repair of minicomputers using high speed scopes, logic analysers and microprocessor emulators.
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Frequently Asked Questions about John Hardiman
What company does John Hardiman work for?
John Hardiman works for Extreme Networks
What is John Hardiman's role at the current company?
John Hardiman's current role is Critical Accounts Program Manager - EMEA and APAC at Extreme Networks.
What is John Hardiman's email address?
John Hardiman's email address is jh****@****sys.com
What is John Hardiman's direct phone number?
John Hardiman's direct phone number is 408-579*****
What schools did John Hardiman attend?
John Hardiman attended University Of Limerick, University Of Limerick, University Of Limerick.
What skills is John Hardiman known for?
John Hardiman has skills like Channel, Routing, Network Security, Cloud Computing, Ids, Data Center, Network Architecture, Switches, Security, Network Design, Wan, Network Engineering.
Who are John Hardiman's colleagues?
John Hardiman's colleagues are Tock Hiong Ng, Shikha Prabhu, Gilian George, Michael Kofman, Kevin Kees, 김명준, Mohamedjustice Hamcha.
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