John Harlow Email & Phone Number

• Responsible for the development, coordination, delivery and oversight of a Regulatory Training programme for the AR Network, ensuring fulfilment of network (PRIMIS) business demands for the provision of Training.
• To support the Director of Training and Competence through effective development and management of the Training team.
• Effectively manage and mitigate key dependencies within the Training team.
• To effectively design, deliver/facilitate expert training in identified key high risk areas as directed by the business.
• Formulate relationships with Key Stakeholder teams (to include Supervision and Customer Advice monitoring teams) to monitor, address and align key compliance concerns in a timely and proactive manner.
• Stay abreast of regulatory changes by conducting regular training content reviews ensuring they remain fit for purpose.

• Responsible for the development, coordination, delivery and oversight of a Regulatory Training programme for the AR Network, ensuring fulfilment of network (PRIMIS) business demands for the provision of Training.
• Responsible for oversight & delivery of a wider Network Learning & Development programme.
• To support the Director of Training and Competence through effective development and management of the Training team.
• Effectively manage and mitigate key dependencies within the Training team.
• To effectively design, deliver/facilitate expert training in identified key high risk areas as directed by the business.
• Formulate relationships with Key Stakeholder teams (to include Supervision and Customer Advice monitoring teams) to monitor, address and align key compliance concerns in a timely and proactive manner.

Responsible for onboarding, training and coaching of PreCAS brokers through to CAS within timescales approved via the network. Liaise with firm principles alongside network senior managers to ensure smooth pre CAS journeys.Data lead approach to conduct regular supervision visits dictated by the in house risk model.Analyse in-house MI as well as lender &.

United Kingdom

Responsible for a span of upto 65 Mortgage and Protection Advisers across Yorkshire, Lincolnshire, East Midlands and Cambridgeshire. Arrange, research and conduct regular supervision visits dictated by the in house risk model.Analyse in-house MI as well as lender & provider data to establish patterns in high risk lending as well as adverse trends in.

Nottingham, United Kingdom

• To lead a team of up to 16 Financial Advisors across 22 Branches to achieve preset goals in Activity, Productivity, Conduct Risk and Customer Advocacy.
• Set up bespoke coaching for Advisors to build capabilities.
• Arrange and support community projects such as Children in Need Ambassador and Day to Make a Difference.
• Recruit and train members of the team.
• Analyse Daily MI for effective support and reporting purposes.

Nottingham, United Kingdom

• To generate leads and advise on Investment and Protection solutions in order to achieve branch and personal sales goals.
• Maintain low risk levels through conduct risk practices. This includes maintaining 100% first time pass rate for all files in 2013.
• Support and coach Branch staff to assist in referrals.
• Adhere to all internal and external codes of practice.
• Deputise for Line Manager in his absence.

Nottingham, United Kingdom

• To generate leads and advise on Mortgages and cross sales in order to achieve branch and personal sales goals.
• Maintain seller competency to high level to remain compliant in advice and sales practice.
• Accurately complete all file administration prior to checking.
• Completed the Bank training for Financial Advisors.
• Coach and develop branch teams and other departments to build up a referral and appointment pipeline.
• Deputise for area manager in absence.

Nottingham, United Kingdom

• Responsible for team Sales goals through Loans and Insurance.
• Train and coach staff using demonstration techniques for business development.
• Responsible for compliance procedures in area and initiated new steps in “treating customers fairly”.
• Motivate staff with regular meetings and one-to-ones to help overachieve goals.

Nottingham, United Kingdom

• Various roles including Branch Manager
• Member of Senior Manager Development Group as a result of high sales performance.
• Successfully managed 4 different branches up to £15m in receivables.
• Responsible for Branch and Individual Sales goals for Loan and insurance Sales.
• Coached and developed teams of up to 15 people demonstrating performance management skills and motivation skills alongside business development techniques.
• Management of growth and loss margins leading to profit goal achievement in excess of company standard.

Dipfa, Cefa And Cemap, Finance, General

Education record