In my most recent role, I directed the day-to-day operations of the entire dealership and multiple departments for a fixed operations business. This included implementing impactful growth strategies and sales practices to improve operations and financial performance. I delivered annual and monthly forecasts and reviewed financial statements to ensure alignment with the forecasts and budget. I also stayed current with state, federal, and local regulations that impacted dealership operations.• Drove high performance of department managers and sales team through recruiting and hiring top talent, setting goals, positive leadership, promotions, compensation plans, and performance development plans, increasing profits by 5x.• Fostered productive relationships with vendors, manufacturers, and lenders to ensure quality and timeliness, and control expenditures in alignment with budgetary requirements, ensuring compliance with policies and regulatory requirements.• Initiated regular meetings with department managers to identify opportunities for improvement and review performance against KPIs, and address and resolve customer issues in a timely manner.• Performed dual role of dealership director and manager of used car sales, continuously exceeding sales revenue goals.

I progressed through multiple roles within this organization in recognition of high performance. In my most recent role as General Executive manager, I drove business development initiatives focused on enhancing revenue and increasing customer satisfaction. I also provided effective solutions to improve processes and meet evolving customer needs. I collaborated with teams and senior leadership on strategies to improve sales processes and improve customer experience, provided monthly forecasts and budget management, and managed the hiring and recruiting functions.• Accelerated company growth through implementation of best practice sales strategies, setting goals for growth, team training and coaching, hands-on leadership, and customer relationship building.• Drove continuous process improvements and evaluated industry and consumer trends to remain at forefront of auto dealership industry.• Maximized staff productivity through positive coaching, continuous training, skills development, and performance reviews, creating culture of teamwork and collaboration.• Generated high sales revenue through design and implementation of single point of contact sales process, receiving multiple awards throughout tenure for strong sales support and new sales volume.General Manager/Executive Manager Carr Nissan | 2014 - 2020 GSM/Used Car Manager, Carr Used | 2006 – 2014 Finance Manager, Carr Chevy | 2004 – 2006 GSM Carr Suzuki | 2001 – 2003 Desk Manager, Carr Subaru | 2000 - 2001 Finance Manager, Carr Subaru | 1999 - 2000Sales Manager/Closer, Carr Subaru | 1998 - 1999 Salesperson Carr Subaru | 1996-1998 (Awarded Subaru Gold Level Salesperson