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An accomplished IT leader with 20+ years of delivering leading technology solutions. Valued as a business partner to lead cost-effective, solution-oriented technology and business transformation. A recognized innovator and mentor, capable of orchestrating early adoption of digital business strategies while modernizing legacy and core systems. Acts as a change agent with a focus on developing a flexible, agile and highly engaged IT organization well positioned to address demanding business priorities. A skilled communicator and influencer at all levels from C-suite to developer scrum.Nominated as an SAP Mentor 3 years running for work as an early adopter and innovator with many SAP technologies including ERP, BI, HANA and S/4 HANA Private and Public Cloud.
Ncx Inc.
View- Website:
- ncxinc.com
- Employees:
- 8
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Chief Information OfficerNcx Inc. May 2017 - PresentToronto, Canada AreaIn conjunction with company founder responsible for enabling organizational transformation from consulting services to product delivery, revitalization of product roadmap and developing a go to market plan to build sales pipeline.Executed strategy to shift focus from consulting services to product delivery. Established product catalog for installation, training and support of An-ser© software platform via on-premise (VM) or cloud services. Established an aggressive product roadmap to deliver business event monitoring via PaaS, integrated machine learning for automation and a mobile design-time UI.Championed company rebranding and developed channel partnership to grow sales pipeline. Completed first channel agreement with leading IBM channel partner for 10x sales capacity. -
Senior Director Information TechnologyThe Green Organic Dutchman Jun 2019 - Dec 2021Toronto, Ontario, CanadaLead IT department including Infrastructure, Cloud, ERP and Data Science teams. Developed and executed strategy to consolidate IT platforms while optimizing cost and IT service delivery.Championed change management to relaunch SAP S4/HANA public cloud, built internal team to transition from external implementation partner while enhancing business process alignment and significantly improving stakeholder engagement across Production, Sales and Finance functions.In conjunction with Supply Chain Management team, introduced aged inventory management and cycle counting processes to significantly streamline monthly legislative reporting to Health Canada for all cannabis-based products.Re-negotiated managed service provider contracts, improving SLAs while reducing IT operations costs and exiting poor performance service providers.
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Director Sap PlatformsThe Green Organic Dutchman Oct 2018 - Jun 2019Toronto, Ontario, CanadaResponsible for overall deployment and evolution of SAP S4/HANA Public Cloud solutions supporting Finance, Sales, Production, Warehousing and Delivery of cannabis based pharmaceutical products across Canada.Revamped initial SAP deployment, introducing Make-to-Stock/Sell-from-Stock scenarios supporting a fully traceable product lifecycle from harvest through to packaging. Significantly reduced SKU complexity by launching a common national SKU, reducing product catalog complexity by 10x. Launched Sell-from-Stock for common SKUs with unique provincial pharma/cannabis labeling requirements streamlining pick/pack/ship operations.Established in-house team and capabilities to support delivery of SAP Finance, Production, Sales and Delivery functions. Shifted from outsourced to insourced model significantly reducing IT budget.
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Chief Information OfficerCsa Group Feb 2010 - Jul 2016Toronto, Ontario, CanadaWorked with the CEO and COO to develop and execute IT strategy driving global expansion and growing revenue from $100M to $350M. Developed technology roadmap to support M&A while modernizing legacy applications and infrastructures.Lead 7 Managers with 77 reports delivering SAP, Mobile Development, Architecture, Infrastructure and Support. As executive sponsor for enterprise-wide innovation developed bi-modal capabilities within IT improving time to market and introduced competitively differentiating mobile sales and field apps.Growth via acquisition represented a significant challenge to ensure consistency and quality of CSA service delivery. Conceptualized and deployed a common business service catalog with quote-to-cash processes in six countries meeting local language, currency and financial requirements. Championed change to ensure global adoption.One of the first 50 SAP customers to deploy SAP HANA Private Cloud in 2014, consolidated ERP & BI platforms establishing a common process and data model for end-to-end visibility of service delivery metrics. Added disaster recovery capabilities and provisioned for a growing user base while achieving a 20% reduction in SAP maintenance costs.Introduced Design Thinking and Agile to support rapid delivery of mobile and collaborative business models. Leveraged SAP HANA to deliver differentiating iOS apps, field service apps achieved 20% operational savings and revenue growth over 10%.Guided team of business and technology leaders to develop an RFP for collaborative business technologies with a unanimous decision to deploy JIVE. Launched in 2012 the platform grew to host 40,000+ community members.Expanded communications network from N. America to Asia and Europe supporting growth from 17 to 35 locations, leveraged QoS and WAN optimization technologies to ensure secure, consistent application performance globally. Introduced combined voice, video and data capabilities for improved cost management. -
Director, It ArchitectureCsa Group 2004 - 2010Toronto, Ontario, CanadaDefined technology strategy and development plans for core applications and infrastructure with a focus on reducing operational costs and investing in strategic platforms. Managed vendor relationships with SAP and hosting providers.Moved on premise SAP installation to hosted IBM data centre, minimizing downtime and establishing operating SLAs to meet business needs. Improved stability and acceptance of ERP platform across upgrades from ECC 4.0b to ECC 6.0 with no budget increases. Retired legacy e-commerce platform moving to private cloud hosted e-commerce integrated with SAP product catalog, inventory, sales and credit card processing with the solution handling over 65% sales.A frequent speaker and attendee at SAP events. Nominated by SAP as an SAP Mentor, 1 of only 4 in Canada at the time. Achieved significant milestones being the first SAP customer to launch a customer facing SAP Portal. -
Manager, It Solution CentreCsa Group 1998 - 2004Toronto, Ontario, CanadaRecruited in 1998 to support Y2K initiatives and quickly progressed to managing ERP Centre of Excellence (COE). Built team with core SAP competencies. Introduced Content Management platform for authoring and controlling complex standards and engineering documents.Established SAP COE and required core skills. Defined common business processes for global delivery of CSA Group services. Retired over 140 legacy systems, consolidating multiple separate A/R, A/P and manual systems into SAP under extremely tight timeframe successfully addressing Y2K. -
Project ManagerPerformance House Consulting 1996 - 1998Waterloo, Ontario, CanadaWorked with CEO, partners and lead consultants on all technology-based deliverables. Developed proposals, solution set and supporting project plans. Lead a small team of developers ensuring solution acceptance and delivery margins were met.Conceptualized, developed and delivered digital prior learning assessment tools for The Logistics Institute handling all member applications and certifications for recognized logistics industry designations. Systems tracked growth in membership, designations and revenues.Implemented learning system for nationwide deployment of insurance and policy management system supporting over 400 small independent branch offices with no on-site IT expertise.
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Information Technology ManagerCom Dev Ltd 1992 - 1998Cambridge, Ontario, CanadaDefined technology plans and budget for a wide array of systems supporting aerospace and defence projects with little room for error and project slippage. Systems addressed computer-aided design, simulation, manufacturing and testing.Introduced mainframe technologies that optimized simulation of microwave communication systems reducing simulation turnaround from 3 to 4 weeks to 2 or 3 days. Significantly improving design capabilities and timelines.Lead selection of CAD/CAM and technical documentation systems meeting stringent A&D traceability requirements.
John Harrickey Skills
John Harrickey Education Details
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Liverpool Polytechnic InstitueComputer And Information Sciences -
Leadership -
It Strategy -
Business Strategy
Frequently Asked Questions about John Harrickey
What company does John Harrickey work for?
John Harrickey works for Ncx Inc.
What is John Harrickey's role at the current company?
John Harrickey's current role is Accomplished IT Leader, Innovator and Mentor.
What is John Harrickey's email address?
John Harrickey's email address is jo****@****oup.org
What is John Harrickey's direct phone number?
John Harrickey's direct phone number is +141674*****
What schools did John Harrickey attend?
John Harrickey attended Liverpool Polytechnic Institue, Ivey Business School At Western University, Queen's University, University Of Toronto - Rotman School Of Management.
What skills is John Harrickey known for?
John Harrickey has skills like Business Intelligence, Erp, Cloud Computing, Saas, Strategy, Project Management, Leadership, Process Improvement, Sap, It Strategy, Product Management, Team Leadership.
Who are John Harrickey's colleagues?
John Harrickey's colleagues are Chad Hogue, Amna Mazhar, Sreyhuong Ou.
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