Developing strong relationships with customers, covering connecting with key businesses executives and stakeholders and preparing sales reports. Also answer client queries and identify new business opportunities among existing customers.

Financial Service. I'm the Director of expansion

Provide market-wide Save, Retention and Sales Leadership in a large inbound call centerenvironment in order to ensure that Comcast products and services are accurately presented to customers Make certain that Call center sales, productivity, quality, retention and churn performance goals are met/exceeded Create anatmosphere of excitement, professionalism and mutual support among customer account executives (CAEs) frontlineemployees Ensure the quality and effectiveness of the CAE within the center by making appropriate staffing and hiringdecisions Allocate internal resources required to address priority initiatives.

Call Center Billing Supervisor Troubleshoot escalated problems from team• Provide reports of activity using various tools• Identify, isolate and determine a resolution for process or product issues• Work closely with team and other supervisors to manage relationships