John H. Email & Phone Number

Weaverville, NC, US

Greensboro, North Carolina, NC

Reston, VA, US

Raleigh, NC, US

Studying Azure Technologies full time since being laid off from Windows System Engineer position.*** Recently achieved AZ-300, AZ-900 & AZ-103 Certifications, working toward AZ-301.*** My most recent Azure training project was implementing an Azure Security Center triggered LogicApp that dynamically modifies the NSG's of the victim VM's undergoing.

Leesburg, Virginia, US

* Served with a cross-functional team of systems engineers and developers, helping orchestrate over 7,200 Microsoft Windows server migrations for the Internal Revenue Service.* Responsible for IIS Server side.NET v4.6 and later Application/Pool configurations and troubleshooting.* Provide SME support and services - Install, Configure and Migration of.

Hanover, MD, US

Splunking the Splunk! Responsible for identifying critical infrastructure metrics within the Splunk architecture and designing/implementing robust monitoring solutions for same. * Splunk Power User Certification* Development of reliable, efficient queries that feed custom Alert, Dashboards and Reports* Extensive experience customizing applications and.

Brookfield, Wisc., US

• Splunk Data Engineer responsible for business transaction and security analysis from the server health level through the business analysis and transaction levels.
• Extensive experience in designing and deploying customized Splunk dashboards for a broad audience of departments ranging from IT Infrastructure to Business Analysis and Operations.
• Member of Audit and Compliance Dept. responsible for the research and remediation of all First Data server security vulnerabilities.
• Solely responsible for the remediation/resolution of all Windows OS and network related security vulnerabilities identified by both internal and external Vulnerability Scanning mechanisms. (Trustkeeper, EnCircle, Nessus)
• Windows Schannel Protocol/Cipher/Cipher Suite hardening and testing.
• Design automated scripts to aid the automation of larger remediation efforts.

Atlanta, Georgia, US

• Member of Audit and Compliance Dept. responsible for the research and remediation of all First Data server security vulnerabilities.
• Solely responsible for the remediation/resolution of all Windows OS and network related security vulnerabilities identified by both internal and external Vulnerability Scanning mechanisms. (Trustkeeper, EnCircle, Nessus)

Reston, Virginia, US

• Supervised all helpdesk technical support staff in provision of services to all VPP users within a Validated infrastructure
• Developed and implemented the VCMP1 domain, including physical server hardware, O/S installation, Active Directory configuration, and streamlining processing with Senior IT management
• Provided technical direction, strategy, guidance, and support for hardware, software, and network operations to increase efficiency and overall user satisfaction
• Procured, installed, and configured 80+ MS Windows Server 2003/2008/2012 servers
• Served as acting DBA for numerous SQL Server 2005/2012 instances and numerous Oracle 10G instances
• Implemented AdventNet’s OpManager program to monitor all servers, server applications, internal web based applications, security, and database functions and availability

Reston, Virginia, US

Responsible for the supervision of all Technical Support provided via internal helpdesk technical staff to all VPP users/contractors within a Validated infrastructure. Assisted IT management in developing and implementing the VCMP1 domain including physical server hardware, O/S installation, Active Directory configuration and streamlining. Provide.

US

Team member of 6 responsible for providing Level I/II/III support to 500 internal / 1000(s) external customers. Escalation point for Junior team members. Owner of issues requiring advanced troubleshooting. Analyzed and resolved all hardware, software, peripheral, server, and networking issues.  Analyzed and troubleshot all hardware, software and network.

US

Solely responsible for providing technical support to Legacy UUNET department, consisting of more than 1,500 internal and remote users. Primary support person to users on company’s Siebel and custom applications running under Citrix environment.  Recipient of Top Performer Award for excellence support to the Sales Automation Team, 2002. Was initially.

Akron, OH, US

Accountable for providing Tier 1/2/3 Technical Support to more than 200 users across a LAN/WAN environment, consisting of Novell Netware and Windows NT servers. Assisted in developing and implementing strategic technical direction, guidance and support for hardware, software and network support.  Instituted consistent quality processes and procedures.

New York, NY, US

Team member of 4 responsible for providing Level I/II/III support to 300 users across a Novell Netware LAN environment.  Configured, upgraded and supported Novell Netware 5.0 servers.  Installed and configured new desktops. Performed all upgrades to network and desktops. Provided Help Desk and Desktop support to users on all hardware, software and.

Recruited to provide technical leadership to successfully optimize, expand and support company’s technical environment. Supervised a team of 10 PC Technicians to provide Help Desk and Desktop Support to more than 600 users across a Novell Netware LAN environment. Analyzed and troubleshot all unresolved issues.

Hartford, Connecticut, US

Team member of 5 accountable for providing Level 1 Help Desk Support to Property and Casualty Unit, consisting of more than 300 users. Credited with assisting in relocating 300 desktops and 30 servers within a weekend and achieving 97% uptime in new location.

Randolph AFB, TX, US

Accountable for providing configuration management and programming of highly classified tactical systems and PC technical support to more than 50 personnel.

Work In Progress, Computer Science

Computer Programming, Computer Programming/Programmer, General

Work In Progress, Accounting And Computer Science