aka Life Expectancy Project

• Operated in a fast-paced environment with an ability to prioritize and drive actions to closure• Developed, communicated, maintained, and improved daily operating and administrative procedures for consistent application• Partnered with management and staff to evaluate, monitor, and reinforce office policy, procedures, and objectives• Managed critical clerical documentation including budgets and inventory• Assisted with creating, promoting, and hosting internal company events• Greeted and assisted planned guests and managed unannounced visitors• Production lead on collateral creation for presentation and pitches

• Oversaw day-to-day activities of the company, ensuring the organization was managed and performed efficiently and effectively• Executive assistant to doctors and staff• Fostered a positive, collaborative work environment that upheld our high standards of patient care• Worked to establish and promote positive community relationships• Developed and nurtured business relationships with patients/customers, wholesale vendors, and eyecare labs• Ensured accuracy, quality, and satisfaction of patients’ orders• Managed retail inventory and maintained general optical supplies

• Oversaw daily operations to ensure efficient and effective delivery of eyewear services• Implemented key protocols and strategies to enhance operational efficiency, patient satisfaction, and team performance• Managed staffing requirements, including hiring, training, and development of staff• Developed and monitored key performance indicators to track progress and identify areas of improvement• Oversaw financial management, including budgeting, forecasting, and financial reporting• Leveraged social media platforms to promote customer engagement• Balanced daily ledger and managed accounts with wholesale vendors and insurance companies