Upskilled to Python.Responsibilities:• Collate and concatenate data from internal and third party data sources;• Process big, unstructured data into interpretable information;• Analyse information to create actionable, tactical and strategic insights and/or data products;• Working with field experts to communicate findings and align on recommendations and/or product deployment;• Presenting findings to the wider business (including non-technical colleagues) to enact change;• Implement findings and/or data products to solve the problem;• Implement and automate any further reporting requirements to monitor the performance of the solution;• Lead and execute daily management boards to ensure adherence to key business metrics;• Autonomously and continuously improve my skills and knowledge by training in the latest data science techniques.Achievements:• Provide fully accurate and timely business critical internal performance reporting. This report was originally inaccurate and took 3 weeks to complete but is now completed in under half a day using Python;• Creation and leadership responsibility for marketing and NPL daily management boards, allowing us to react in an agile manner and adjust our tactics in real time to meet customer expectations;• Cross-functional project deployment to allow a direct to consumer business area to become the top performer for supply forecasting. Same technique applied to my team and we are now the top performer in our sector in the world and has been adopted by international business units.

Worked on a wide variety of projects in a small business environment which developed my wide skillset.Responsibilities:• Extracting and cleansing data for analysis - ad-hoc and regular reporting;• Translating a business or management question into a project scope;• Analysing information to create findings;• Creating and enacting proposals for strategic and operational improvement and changes.Achievements:• Creation and implementation of a performance tracker for a leading UK insurer, enabling performance to stay in line with expectations;• Using third party data sources to provide intelligence about the external marketplace to justify new manufacturer approvals and training;• Creation and implementation of personnel performance matrix to increase standards amongst our damage assessor teams, increasing average hours and profitability for the business.

Creating engaging email campaigns, delivering key messages to the target audience and providing ROI.Responsibilities:* Managing clients to understand expectations;* Coding into email HTML to turn concepts into a reality;* Analysing feedback and implementing change to increase impact of future campaigns.Achievements:* Manged and created content on behalf of two well-known restaurant chains;* Went above and beyond by suggesting and implementing recommendations to clients based on analysing campaign performance, kick starting my passion for analytics;* Learnt how to code in HTML.

Gaining reimbursement for credit hire charges from the insurer of the at fault party. Responsibilities:* Review and analyse files to evaluate recoverability;* Communicate clearly the agree terms for reimbursement;* Analyse workload and feedback findings and recommendations to management for reviewAchievements:* Recognised consistent top performer – member of the ‘Elite club’* Undertook the Leadership Development Training program