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John Hauser is listed as Retail & Store Operations Leader | Drives Growth Through Brand Strategies | Enhances Customer Experience & Loyalty based in Los Angeles, California, United States. AeroLeads shows a matched LinkedIn profile for John Hauser.
John Hauser previously worked as Vice President West Territory at Old Navy and Vice President & General Manager/Brand Execution, Canada at Old Navy.
John is a senior retail executive with more than 20 years of success in driving growth by creating and executing world-class brand strategies, optimizing store operations, and overseeing large, high-performance teams. Most recently, he helped Old Navy achieve a record-breaking sales year by leading the $1.9B, 370-store Western US territory.John has served effectively on the executive leadership teams of multibillion-dollar retail businesses and cultivated goal-oriented, results-driven cultures in which people work together to be successful.As a high-integrity leader, he thrives on solving problems with creative solutions and enjoys developing talent to help people grow in their careers. John is also passionate about improving the customer experience, innovating the in-store and digital retail experience, and developing long-term brand plans that breed loyalty and exceed sales targets.Among John’s additional career highlights are:• Growing sales from $728M to $1.3B by creating infrastructure that enabled expansion from 75 to 200 stores.• Boosting overall sales by $76M (9%) in two years and online sales by 21% in 2018 for $850M business in Canada.• Increasing gross margins by 8% and leading online sales strategy to make e-commerce 34% of total Canada business.
A career timeline built from the work history available for this profile.
San Francisco, CA, US
► Developed brand strategies for a $1.9B, 370-store, 12K-employee region that contributed to the Fortune 500 fashion brand achieving a record-breaking sales year in 2021.► Improved service scores by 20%+ in 2 years by creating and enforcing a “customer culture” with new tools and tactics.► Achieved a record 3.9M loyalty card enrolments in 2021 (108% of.
San Francisco, CA, US
► Grew overall sales by $76M (9%) in two years by driving a successful restructure to make the $850M, 110-store Canada region the first omni-business in the company. In 2018, achieved record omni sales of 9% and increased gross margins by 8%, notably growing online sales by 21% to make the channel 34% of total business in Canada.► Enhanced online business.
Philadelpia, PA, US
► Led retail operations across 200 stores with a total of 12K staff and $1.3B in annual sales for this Fortune 1000 “youth culture” lifestyle brand. Optimized the omnichannel customer experience while improving financial results and brand loyalty and leading a North America store reformat.► Improved customer NPS to 70% in 6 months by developing a.
Philadelpia, PA, US
► Oversaw North America store operations comprising 8K staff across financials, recruiting, training, communications, and real estate. Led in-store visual merchandising and operations teams and managed full retail 4-wall P&L.► Grew sales from $728M to $1.3B in 6 years by creating teams and infrastructure that enabled expansion from 75 to 200 stores.
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John Hauser is listed as Retail & Store Operations Leader | Drives Growth Through Brand Strategies | Enhances Customer Experience & Loyalty.
John Hauser is based in Los Angeles, California, United States.
John Hauser has worked for Old Navy and Urban Outfitters.
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