Recently with 7 direct reports, responsible for the operational area of a company employing over 100 qualified technical personnel delivering professional services to the Defence Sector. Special focus on achieving budget in terms of Gross and Net Margins and delivering financial contribution to the wider Group of companies. Sitting on the Operational Board reporting directly to the Managing Director and liaising with Group Finance Director the primary function was to drive in efficiencies, effect tight cost control and manage utilisation and quality delivery of services. In addition, the maintenance of Government accredited security status and ISO certifications were key responsibilities in order for the company to continue to trade.
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Operations DirectorCds Defence Support Oct 2015 - Dec 2018• Ensuring production departments have sufficient time to deliver requirements.• Planning, scheduling and monitoring work load schedules.• Monitoring and reviewing production progress against deadlines.• Ensuring all production activities are carried out in accordance with prevailing ISO accreditation.• Preparing accurate monthly and quarterly revenue forecasts and contribution figures.• Ensuring appropriate security resources and process are in place.• Establishing, implementing and reviewing staff training goals and objectives.• Monitoring and managing production KPIs.• Controlling operational costs according to the prevailing annual budget forecast.• Implementing production improvement systems and processes. -
Account DirectorCds Defence Support 2011 - Dec 2015• As a member of the Senior Management Team, responsible for the delivery of the division’s annual budget in terms of turnover and contribution.• Responsible for production and ownership of the Sales & Marketing Plans.• Oversight of all Key Account Management (KAM) activities for CDS Cheltenham including the documentation, monthly reviews and updates of individual Account Management Plans.• Acting as high level contact for Key Accounts.• In charge of small in-house sales and marketing team (Cheltenham). -
Business Development ManagerCds Defence Support 2003 - 2011• A CDS Middle Manager responsible for all Sales & Marketing activities for the division.• Designing and implementing targeted sales campaigns.• Attendance at exhibitions both as visitor and exhibitor to exploit possible sales and marketing opportunities.• Acting as focal point for Key Accounts.• Responsible for challenging annual sales targets in areas of new business, key accounts and opportunistic leads. -
Technical Publications ManagerCtp Information Managment Limited 1996 - 2003
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Technical AuthorIntereurope Technical Services Limited 1990 - 1996
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Senior Test EngineerHb Modules Limited 1989 - 1990
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Police ConstableGloucestershire Constabulary 1984 - 1986 -
Terminal Equipment Technician (T1)British Army 1974 - 1984
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John Haydock's current role is Experienced Technical Operations Director available for new opportunities..
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1cds.co.uk
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John Haydock
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