John Hayes Email and Phone Number

Professional Skills Summary• Software Development (Management): experience on multiple platforms (Mainframe, Client/Server, Web, .NET). Financial applications, Document imaging and workflow, EDI, Loan Origination and Servicing, Investor Reporting, Insurance tracking and others.• Project Management: experience managing both large and small projects; experience managing multiple projects.• Software Development (Hands-on): experience with mainframe development (COBOL, CICS, Natural, RPG, Assembler); some experience with PC COBOL, VB and Crystal Reports.• Business Analysis: experience gathering business requirements and developing technical specifications.• Infrastructure: experience defining hardware requirements and application environments.• Technical Support: experience with customer support and technical support departments; conducted training classes; performed maintenance and upgrades; significant troubleshooting experience.• Administration: experience with front office staff, human resources, corporate accounting and third-party audits.Specialties: IT management, application development, consulting, contract management, customer relations, documentation, imaging, insurance, mortgage banking, microsoft office, microsoft windows, migration, project management, server consolidation, six sigma, technical support