John Hayes Email and Phone Number

Clerk for pari-mutuel betting at the most beautiful horse racing track in the world.

Environmental testing and balancing of air and water systems in institutional, commercial and residential buildings.

Initiated and serviced accounts throughout Central Kentucky by providing route sales of frozen foods to private, commercial and governmental consumers.Promoted fundraising opportunities to area school and not-for-profit organizations. Ensured compliance with DOT regulations regarding inspection and maintenance of company vehicles. Administered company food handling procedures, assisted in the training of company CSR’s and handled recalls and other product issues.

Acted as the development officer for a new metal roofing sales company. Researched and developed corporate contracts and product warranties. Assisted in the procurement of business licenses and insurance. Initiated the firm’s marketing plan by creating and setting up hosting for the company web site, designing original corporate logos, producing a business sales kit and procuring all marketing materials.I also acted as a sales representative, trainer for the firm’s sales department, assisted with recruiting and selection of installation crews as well as overall project management and coordination.

Provided sales and sales support to a national manufacturer of home improvement and remodeling products in a showroom setting as well as in customer’s homes.Solicited customers, negotiated the planning and pricing of home improvement projects, handled installation scheduling and coordination. Also communicated with the consumer to ensure satisfaction with the entire remodeling process.

Updated the marketing program for a statewide seller and contractor of custom designed metal roofing for residential and commercial properties. Acted as a sales representative and trainer for the sales team.Produced Audio/Video training aids for the firm’s sales force. Provided project coordination between the company’s sales staff and installation crews and resolved consumer issues and complaints.

Responsible for sales of home electronics and appliances in a big-box retail operation. Provided sales and installation support and coordination, merchandising set-up and staff training in consumer education on product features and benefits.

Licensed agent marketing Life Insurance and Long-term care policies to individuals and businesses by analyzing the client’s needs in the areas of investing and retirement planning and handling any issues related to underwriting.

Developed sales and leasing of new and pre-owned luxury automobiles.Responsible for negotiating pricing, securing financing and educating the consumer on the use of all features and systems.

Responsible for all aspects of operations of a large independent beverage retailer with two locations. Duties included budgeting, purchasing, human resources, promotions and facilities management.Administered an inventory of up to 8,000 items to ensure proper storage and handling and designed training programs for associated to educate them on product histories and food pairings for wines and spirits. Researched and ensured compliance with governmental regulations associated with the sale and marketing of alcoholic beverages and organized brand specific promotions through in-store sampling.

Acted as Bar Manager and Assistant General Manager for an Applebee's location which was responsible for the field training of all franchisee management candidates and home-office personnel. This location was consistently ranked at the top of the company in sales and profit.Responsible for front-of-house, kitchen and bar operations including hiring, training, purchasing, scheduling, food preparation, guest service and facilities maintenance.I was also utilized as a Relief Manager for several company units in the Cincinnati/ Northern Kentucky market, as needed.

Performed scheduled maintenance on cooking, refrigeration and HVAC systems for the local market of a Pizza Hut franchisee.Coordinated cleaning and maintenance of systems with vendors and store management staffs. Cleaned pizza ovens, maintained seals on walk-in and reach-in refrigerators and ensured that ventilation system filters, floor coverings, linens and cooking equipment were maintained and replaced, as needed.I was also employed as a delivery driver for a high-volume location, as needed.

General Manager at a unique dual-brand restaurant housing Arby's and Long John Silver's operations. I was responsible for management development and training, as well as for the installation and field testing of new point-of-sale and cooking equipment.For a time, I also performed in the role of project coordinator for the rehabbing the interiors, exteriors and operations of older, under-performing units in our local market.My duties included P & L reconciliation, budgeting, purchasing, hiring, scheduling, human resource management, risk management, and facilities maintenance in locations with over $1 million in annual sales.

Acted as Store Manager for a firm specializing in the installation of commercial and retail satellite communications systems, audio-video systems and custom-designed home entertainment systems.I was responsible for coordinating the firm's installation and service personnel and sales staff. I also developed and maintained relationships with commercial satellite communication providers to furnish on-going service for their equipment and supervised the installation of satellite and video systems in the student centers of state universities. Additionally, I handled billing for customer service and claims under manufacturer's warranties and was tasked with developing a telemarketing sales staff.

Performed as a supervisor of quick-service restaurant operations at a dozen Shell convenience store locations throughout Central Kentucky. Responsible for operations, human resources, and maintaining relationships with franchise representatives.Brands included: Subway, Lee's Famous recipe, Eddie Pepper's Mexican and Hot Stuff Pizza in addition to in-house unbranded restaurant operations at some locations.

Supervised the operation of a corporate Pizza Hut location that was a dedicated management training unit for the Lexington, Kentucky Area. Also acted as Coordinator for training for all hourly management in the Central Kentucky/Southern Indiana market.Responsible for the training of a dozen new management candidates per year and for planning the roll-out of all new products and promotions for the market.