Certified Mazda Sales ConsultantHelp to evaluate customer needs and wants.Consistently meeting and exceeding sales goals on an individual level and as an entire store.

• Handled customer relations and complaints.• Overlooked the receiving of shipment of merchandise.• Managed a team of sales associates.• Provided great customer service while working on the sales floor. • Trained new hires and oversaw their progression.

• Provided excellent customer service while being knowledgeable about current sales and goals throughout the store.• Trained new associates in meeting daily requirements and closing procedures.• Met and surpassed daily/weekly brand credit card expectations.• Worked closely to management team and was nominated to close lower level of the flagship store due to high knowledge of the product.

• Provided excellent customer service while meeting brand credit card daily quota and servicing the customer’s needs.• Assisted in customer service area and dealt with customer complaints and concerns and provided them with a helpful resolution to their problem