• Assist individuals with resumes and applications, proofreading, spelling and grammar usage• Provide assistance creating email accounts, State of Wisconsin unemployment accounts as well as Job Center of Wisconsin accounts

• Interviewed prospective clients to obtain data about their financial resources and needs, analyzed their risk exposures and recommended methods for managing their risks• Recruited new clients and developed clientele by networking, establishing referral program, and cold calling• Calculated premiums and established payment methods suitable for the client• Managed client accounts and maintained record of interactions and transactions• Assisted clients by interpreting policy forms and coverage and claims processing

• Acquired new business through the sale of multiline insurance products and financial services• Reviewed coverage portfolios for existing clients and recommended coverage changes• Contacted underwriters and submitted forms to obtain coverage• Calculated daily account transactions• Acted as interpreter to stream line claims processing• Provided exceptional customer service

• Provided classroom assistance for teaching staff• Conducted one on one mentoring with students having difficulty with course material or communication. Translated written materials for Southeast Asian families• Coordinated and supervised extra-curricular activities