I am an experienced and seasoned Rooms Division Leader with an intensive hospitality background. I am skilled in performance management, revenue maximization, hiring, training & development, and rooms operations management. With over 17 years of experience in the hospitality industry, I have a proven track record of delivering exceptional guest experiences, developing teams growth and planning a strategic vision to continuously enhance overall performance. I am passionate about creating a culture of excellence, innovation, and strong of emotional connection among my team, and ensuring the highest standards of quality and service for our discerning guests.