Hired to establish and develop the IT department that provided support for operations and the growing needs of the organization• Implemented an ITIL-based service desk system which decreased the amount of time that issues were resolved, provided a faster turnaround, and reduced downtime for customers and employees by a margin of 50%• Designed a scalable virtual environment that supported the needs of the current operation, reduced overhead for physical systems, and provided flexibility for the organization's future growth.• Implemented an email encryption platform across the organization that met all regulatory compliance (CJIS, HIPAA) and that protected sensitive and confidential information sent electronically• Expanded the digitization capabilities of the Office Solutions social enterprise, which resulted in winning service contracts valued at over 6M dollars

• Contracted as the IT Director for a multi-million-dollar construction equipment manufacturer that was struggling with internal IT resources, saving the company overhead costs while providing the IT services that supported the company operations across its 5 locations in Oregon and Washington• Designed, implemented, and managed scalable network environments for both a global food manufacturing company and a construction equipment manufacturer that supported the growth of both organizations from an annual $50M budget to over $100M each over the span of fewer than ten years• Implemented 24 x7 network monitoring services for manufacturing facilities to prevent, detect and alert on any events that may disrupt operations, reducing loss of revenue from any downtime. • Reduced operational IT costs by training and mentoring staff members to be highly skilled and reduced the total number of IT employees required to support operations in medical offices, manufacturing facilities, and service office locations