John Hess

John Hess Email and Phone Number

Director of Information Technology and Corporate Security Officer (CSO) @ BTI
Texas, United States
John Hess's Location
Dallas-Fort Worth Metroplex, United States, United States
John Hess's Contact Details

John Hess work email

John Hess personal email

n/a
About John Hess

John Hess is a Director of Information Technology and Corporate Security Officer (CSO) at BTI. He possess expertise in consulting, help desk support, pmo, infrastructure, manugistics and 136 more skills.

John Hess's Current Company Details
BTI

Bti

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Director of Information Technology and Corporate Security Officer (CSO)
Texas, United States
Website:
btibangalore.org
Employees:
141
John Hess Work Experience Details
  • Bti
    Director Of Information Technology And Corporate Security Officer (Cso)
    Bti
    Texas, United States
    View
  • Bti
    Director Of Information Technology / Corporate Security Officer (Cso)
    Bti Feb 2019 - Present
    • Management of Hosting and Infrastructure for 6 different manufacturing and service companies• Responsible for hosting all company 3rd party vendor-based portals and toolsets• Designed and implement new SAP ERP solution for all 6 companies• Eliminated Deltek. QuickBooks, and home-grown ERP generating saving of $2M per year• Generate and implement Business Continuity and Disaster recovery plan for all 5 companies• Implemented Multi-factor authentication for PC, mobile devices, network gear, and all cloud solutions• Roll out a “Bring your own device” security solution for all company employees• Azure cloud store with encryption, thereby moving all local server data into the secure cloud• Lead 40 folks while implementing shared Help Desk, Project Mgt., and Service Delivery management• Planning, testing, and execution of Penetration tests on all outward facing company networks• Implemented encryption solution for PII and FTI data including data at rest and full network enclosure• Managed all security related efforts including audits, IDS/IPS, and penetration test.• Upgraded Office 365 to include Proofpoint email protection and email encryption
  • Conduent & Avenu
    Senior Director Infrastructure (Itms) / Ciso
    Conduent & Avenu Jan 2017 - Present
    Responsibilities include:• Management of Hosting and Infrastructure for 4 different MD client contracts (SAP based)• Responsible for Hosting and Application support of MD Health Benefit Exchange (MHBE)• Designed and implement new Cloud solution for MHBE that included IVR and 500+ VM servers• Generate and implement 5-year IT strategy for leveraging Cloud solutions for all client• Manage service level agreements within client contract requirements• Provide Hosting infrastructure leadership for MD Dept. of Health Services including AWS EC2 cloud • Lead 160 folks while implements shared Help Desk, Project Mgt., and Service Deliver management• Planning, testing, and execution of Disaster recovery and Business recovery projects for clients• Implemented encryption solution for PII and FTI data including data at rest and full network enclosure• Managed all security related efforts including audits, IDS/IPS, and penetration test.
  • D & Z Soc
    Senior Director Information Technology / Cio
    D & Z Soc Apr 2012 - 2016
    Responsibilities include:• Generate and implement 3-year IT strategy for D&Z.• Manage service level agreement between D&Z and federal clients • Provide technical/infrastructure support for classified business operations in a secure environment.• Led Project Management group (PMO) for all corporate wide efforts.• Managed closed loop, security OPS center (SOC)• Setup and distributed White List IDS/IPS environment.• Performed or support all IRS, CMS, OLA audits and penetration tests.• Integrate Net Access biometric time & attendance data with SAP payroll system.• Integrate base operations and business processes into D&Z IT infrastructure.• Design and implemented cloud data repository for desktop backups and secure data storage.• Upgrade of desktop OS to Windows 10 & Office 2013/16.• Planning, testing, and execution of Disaster recovery and Business recovery projects.
  • Ahf Llc
    Senior Director Information Technology / Ciso
    Ahf Llc Sep 2006 - Jan 2012
    Responsibilities include:• Design, installation, and integration of VMware thereby reducing hardware footprint and costs.• Managing a 22-million-dollar budget that includes hardware, software, and outside service costs.• Use of Blade server technology to reduce energy consumption and improve DC space usage.• Manage 4 teams, including network, email, MS/Linux servers, and plant manufacturing. (23 folks)• Replacement of dedicated WAN with shared cloud thereby reducing cost and increasing reliability.• SAP implementations including modules for Payroll, Sales, Distribution, and Manufacturing.• Design and management of Sales scheduling and forecasting software.• Planning, testing, and execution of Disaster recovery project.• Cisco router and firewall implementation with robust VPN clients to support remote sales and support.• Lead member of consulting team that provided encryption software solution for client in government. • Chairman of Operating Committee for the Board of Directors.• Managed via numerous security specialists all aspect of Corporate security programs.
  • Hns
    Technical Director – Enterprise Systems.
    Hns Mar 2001 - Jun 2006
    Implement Enterprise System Management solution for all satellite communications and tools.Responsibilities include:• Directing 5 technical groups that include UNIX, Windows, Email, Network, and 3 Data centers. (48 folks)• Managing a 34-million-dollar budget that includes hardware, software, and outside service costs.• Administration of 420 servers providing satellite gateways for data and voice transmissions.• SAP, Vantive, and PeopleSoft implementations, providing 99.999% availability.• BlackBerry encryption software development and implementation for DOD and HSA usage.• Integrated three Email systems (Notes, Exchange, and Send Mail) with application workflow processes. • Support manufacturing operations and applications via UNIX servers across North America and China.• Built and implemented metadata repository of Internet email servers for US government agency.• Implemented SSL accelerators and fault tolerant content switches in the extranet arenas.

John Hess Skills

Consulting Help Desk Support Pmo Infrastructure Manugistics Windows Sales Community Cost Processors Output Management Mainframe Business Administration Sap Erp Control Center Design Of Experiments Wan Technical Services Management Msn Design Pc Computer Science Enterprise Systems Desktop Computers Sap Hr North America Encryption Software Integration Data Backup Programmers Data Storage Wps It Strategy Os/400 Information Systems Linux Workflow Execution Data Center Networking Forecasting Consumption System Manufacturing Operations Business Services Time And Attendance Project Leadership Extranet Voice Tcp/ip Apache Agreement Corporations Testing Email Systems Active Top Secret Edi Soc Disaster Recovery Ssl Enterprise Software Printers Software Distribution Solution Robust Vpn Scheduling Cisco Routers Network Systems Vmware Payroll Board Of Directors Arenas Hardware Business Continuity Planning Indiana Advertising Agency Pre Law .net Information Technology Dhs Sap Space Configurations Operating Systems Dos Iraq Applications Satellite Communications Energy Business Operations Email Servers Operations Logic Programming Mvs Blackberry Content Switches Repository Transmissions Technical Support Project Planning Metadata Project Unix Dod Servers Cloud Computing Websphere Mq Responsibility Leasing Firewalls Distribution Purchasing Peoplesoft Nsa Efficient Google Groups Fault Health Savings Accounts Microsoft Exchange Political Science Government South America Iis Software Windows Nt Vantive Satellite Bolt Business Process Manufacturing China Systems Management Back Office Budgets Financial Transactions Tolerance Directing Cics Americas

John Hess Education Details

  • Indiana U.
    Indiana U.
    Computer Science

Frequently Asked Questions about John Hess

What company does John Hess work for?

John Hess works for Bti

What is John Hess's role at the current company?

John Hess's current role is Director of Information Technology and Corporate Security Officer (CSO).

What is John Hess's email address?

John Hess's email address is jo****@****msn.com

What schools did John Hess attend?

John Hess attended Indiana U..

What skills is John Hess known for?

John Hess has skills like Consulting, Help Desk Support, Pmo, Infrastructure, Manugistics, Windows, Sales, Community, Cost, Processors, Output Management, Mainframe.

Who are John Hess's colleagues?

John Hess's colleagues are Dan Novak, Rina Uddin, Amir Ameen, Herlina Firdaus, Tiar Setiarang, Thomas Bojesen, Sunny Parmar.

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