John Hester Email & Phone Number

Albany, Ny, Us

Albany, Ny

Menands, Ny

Albany, Ny

Albany, New York

Serve as Subject Matter Expert to integrate knowledge of health care and human services program areas into Salient’s Health and Human Services solutions and products. Lead and facilitate client meetings to identify and document business requirements in support of implementing Salient’s suite of products and services. Assist in the implementation of proposed solutions and providing a smooth transition to Salient’s operational units responsible for continued… Show more Serve as Subject Matter Expert to integrate knowledge of health care and human services program areas into Salient’s Health and Human Services solutions and products. Lead and facilitate client meetings to identify and document business requirements in support of implementing Salient’s suite of products and services. Assist in the implementation of proposed solutions and providing a smooth transition to Salient’s operational units responsible for continued support.• Develop and maintain in depth knowledge and understanding of Salient’s health and human service solutions, software system capabilities, and how Salient can be applied and enhanced to improve HHS performance.• Assist in carrying out business consulting to understand client mission and processes. • Recognize and leverage opportunities to influence customer solutions.• Assist the team in managing client relationships and expectations. Show less

Albany, New York

Manage the day-to-day activities of the entire project team, provide guidance and direction to the team members, effectively escalate and communicate issues to IT management when needed, and effectively seek guidance from IT management when needed.Function in the role of project manager as well as business analyst - develop the project scope and schedule, identify deliverables and tasks, provide effective communication to the stakeholders, identify and address risks, perform effective… Show more Manage the day-to-day activities of the entire project team, provide guidance and direction to the team members, effectively escalate and communicate issues to IT management when needed, and effectively seek guidance from IT management when needed.Function in the role of project manager as well as business analyst - develop the project scope and schedule, identify deliverables and tasks, provide effective communication to the stakeholders, identify and address risks, perform effective team building, provide effective quality management, and provide effective issue management.Analyze and document business systems and processes and overall program goals, objectives, and external considerations.Work with business users and technical staff to elicit and gather requirements, and then analyze requirements and document requirements including functional specifications to ensure consistency and a common understanding across the stakeholder groups.Gather, organize, and document preliminary analyses project approaches. Show less

Albany, Ny

Define and initiate the project plan to migrate an active website with minimal operational impact while coordinating the activities of multiple individuals, departments and external vendors. Manage cost, schedule, and performance of component project tasks, while working to ensure the ultimate success of the project. Responsible and accountable for the coordinated management of multiple project tasks directed toward the migration and improvement of an eCommerce website. Build… Show more Define and initiate the project plan to migrate an active website with minimal operational impact while coordinating the activities of multiple individuals, departments and external vendors. Manage cost, schedule, and performance of component project tasks, while working to ensure the ultimate success of the project. Responsible and accountable for the coordinated management of multiple project tasks directed toward the migration and improvement of an eCommerce website. Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization. Project was completed successfully. Show less

Involved in and proficient with all aspects of the Project Management process including:- Identify, assemble and coordinate project staff. - Work with Business Area customers to define need and create the business case for technology development efforts. - Lead technical teams in conducting discovery and analysis for creating requirements and technical specifications. - Facilitate the definition of project scope, goals and deliverables. - Develop project plans and… Show more Involved in and proficient with all aspects of the Project Management process including:- Identify, assemble and coordinate project staff. - Work with Business Area customers to define need and create the business case for technology development efforts. - Lead technical teams in conducting discovery and analysis for creating requirements and technical specifications. - Facilitate the definition of project scope, goals and deliverables. - Develop project plans and effectively manage staffing, scheduling and completion of the project management governance process. Show less

Albany, Ny

Served as an information technology liaison with multiple departments to gather data requirements for evaluation and analysis.

Chosen to provide information technology solutions to education institutions as part of New York State Enterprise Sales Force (ESF). Duties included analyzing customer requirements, making presentations and designing technology solutions. Establish and maintain relationships between key information technology officers at universities, colleges and school districts within the state and Hewlett Packard Enterprise Sales Force.

Recruited to manage Data Processing and Information Systems Department for a privately-held publishing company. Provided stable and secure voice and data information system for 125 users. Delivered systems with high availability and failover capability and developed comprehensive contingency plan. Facilitated upgrade of voice and data systems to cutting-edge industry standards.

Phd

Ms

Bachelor Of Science