John Hoeft Email & Phone Number

Switzerland 🇨🇭 , Ch

• Provide routine technical support to customers on operational and maintenance aspects of system equipment• Diagnose mechanical, hardware, software and system failure• Determine most cost effective repair/resolution to minimize customer downtime• Schedule and perform preventative maintenance per department policy• Perform on-site service, repair and/or installation of company products• Follow documented practices, policies and procedures in repairing and installing company products• Ensuring customer satisfaction with Roche equipment and related products

Zurich, Ch

• Provide routine technical support to customers on operational and maintenance aspects of system equipment• Diagnose mechanical, hardware, software and system failure• Determine most cost effective repair/resolution to minimize customer downtime• Schedule and perform preventative maintenance per department policy• Perform on-site service, repair and/or installation of company products• Ensuring customer satisfaction with Roche equipment and related products

• Marketing and promotion of several different Bachelor and Master Degree programs by contacting a diverse customer base of potential students• Assisting inquiries and future students through the enrollment and admissions process by collecting and tracking registration and financial aid paperwork as it is submitted• Developing a strong customer service background in a call center environment• Working in a team environment and assisting in all divisions of the team• Managerial experience in mentoring and training other recruitment representatives

• Manage 20 to 40 team members daily• Hire, evaluate, and terminate team members• Manage labor costs, food costs, and cash• Inventory and order products• Work with outside venders• Communicate with customers and the community• Market the store• Plan events

Indianapolis, In, Us

• Planned and engaged in all promotions and contests• Coordinated station remotes/events• Managed station merchandise, interns, promotional commercials, and remote equipment• Performed public relations with listeners, clients, and nonprofit organizations• Ran syndicated shows and sporting events for each station

Bachelor Of Science, Radio-Tv-Film, B.S. December 1999

Associate Of Applied Science Degree, Computer And Electronics Engineering Technology

Education record

Master Of Business Administration - Mba