John Hogan Email & Phone Number

Bothell, Washington, United States

• Install and Integrate Pivotal Commware products on customer 5G mmwave network.• Test and troubleshoot network issues using tools such as Accuver and Wireshark for message captures. Use SAF Spectrum Analyzer for RF spectrum.• Build reports for Internal as well as External customer. Using MS PowerPoint, Microsoft Excel and Word.• Train new employees and contractors on procedures and how to use UE to test results of equipment.• RF design for Pivotal Commware Pivots to deploy in customer 5G mmwave network. • Write reports on throughput improvements of Pivotal Commaware installations.• Travel to customer sites for first installs, work with installation crews on proper equipment install.• Use internal RF Propagation tool Wavescape to determine best coverage for buildings.• Working knowledge of QGIS used to build files for Wavescape.• Write Documents on installing equipment and software for Turn up, test of equipment.• Write documents on how to use internal tools such as Wavescape. Also for use of QGIS.

Bellevue, Washington

Provide customers one point of contact for issue resolutionResponsible for implementing MW technology products into the lab network and production network, troubleshoot any issues, set up and execute a variety of integration and performance tests.Provide technical expertise on Ceragon products. IP10, IP20, FibreAir, PolyView, NetMaster.Integrate Network Monitoring Server into customer network.Work with testing tools like VIAVI 5800 and WireSharkSME on Network Monitoring Software Test new software loads in customer labPerform Path projections using PathLossDemonstrate Ceragon products to customer Transport, Network, Design Engineers and train the same engineers on the setup, administration and troubleshooting of the products.Knowledge of RF, SIP and CLI, Microwave and SDN/NFVWork with Ceragon HQ support for escalation on troubles or issues.

North And South America

New Product Integration with Alcatel-Lucent Small Cell (FEMTO) and LTE Solution. Install in Customer locations Test and turn up. Work with Customer and their Core Network team along with Alcatel-Lucent back office support on any issues that arise.Work with Customer on patch verification and troubleshooting issues with the Small Cell systems.Extensive Knowledge of 3G networks and call scenarios as well as messaging involved in a call process.Proficient in Solaris, Linux and Windows OS. Alcatel-Lucent 77xx Service Routers.Work with other vendors to ensure proper operation of Small Cell/ LTE E2E.

Redmond, Wa

System test of Software loads on Alcatel-Lucent 9370 RNC, 93xx NodeBs. Test Software and patch loads to meet customer specifications, open Service Requests on issues found during testing. Responsible for FFA load of latest Software to leave customer lab.

Load and test latest patch releases.Install and turn up new Soft Switch equipment.Write CATP report and Regression status.Perform Patch verification and Regression testing on new soft ware loads.Work with Customer on Patch Certification.

Troubleshoot and Maintain Alcatel 5020 Wireless Softswitch and associated equipment for T-Mobile.Work with T-Mobile in establishing a Tier II support team.Provide troubleshooting documentation.T-Mobile UMTS turn up and First call on Western Region 5060 WSS.

Troubleshoot and Maintain Alcatel 5020 Wireless Softswitch and associated equipment for T-Mobile.Work with T-Mobile in establishing a Tier II support team.Provide troubleshooting documentation.Be the Alcatel UMA point of Contact for T-Mobile

Greater Seattle Area

Responsible for 2 techs in the Western US.Coordinate Preventive Maintenance for all of the BIA 2 way radios and repeater sitesPerform shop audits on Motorola, EF Johnson and BK Radio maintenance shops around the Western US.Report on PM schedule and personnel.Train BIA Agents and users in EFJohnson Land Mobile Radios

Maintain and repair SS7 circuits across the U.S.Train and provide Tier 3 support for Centest and Net AnalystManage IP network for remote access and administer Net Analyst with Solaris 2.8

Coordinated training schedule and provided expertise on Centest, BTS and TBERD productsScheduled and supervised installations to ensure compliance with quality standardsPrepared performance reviews and monitored budgetsTrain Field Engineers on Installation procedures and policies. Also train FEs on Transport fundamentals.Provide training for customers on use of Centest and Net Analyst products

Installed and implemented Centest 650, 650-S and BTS products inside central office environmentsConfigured digital cross-connect systems to meet with company specificationsInstructed customers on test procedures from DS0 to OC-12; delivered staff trainingCustomized IP network for Centest operation; documented all technical procedures

Performed final test procedures on digital microwave systemsRepaired systems and trained new employees on testing procedures

Constructed, installed and implemented digital point-to-point microwave sites for high-speed Internet connectionPerformed site surveys and coordinated telco installation, vendor site build-out, and remote network monitoring design via Internet Configured customer Ethernet networks and performed site maintenance/repair

Performed remote testing of data and voice lines; tested DS0 to DS3 capacity

Maintained, repaired and performed troubleshooting on multi-channel digital microwave radios and associated equipment

Chief Engineer AFN Munich.