John Holmes Email & Phone Number

Wyndham-East Kimberley, Western Australia, Australia

Canninton

• Server 2003/2008/2012 administration• Maintenance and administration exchange 2010• Maintenance backups and restores of Veritas NetBackup• VMware vCenter Server 5.0.0• Online archive migrations exchange 2010• Equitrac 5.3.23.1954• Prepping Exchange for 365 rollout.

189 Royal St East Perth

• Solid understanding of principles of ICT user provisioning processes and tools.• Participate in the Bulk User Provisioning process, including application provisioning where appropriate.• Quality checks on Bulk User Provisioning data inputs and outputs.• Creation and maintenance of Active Directory (AD)/UNIX accounts and passwords as required.• AD group membership maintenance.• Processing of approved User provisioning requests.• Application security maintenance as required.• Creation and maintenance of UPO documentation.• Customer contact and resolution of incidents as required.

140 William St Perth

• Major team member responsible for migration of Dept. Infrastructure. i.e.: DHCP Scopes/super scopes.• Creation of security/permissions and implementation of resource mailboxes utilising Exchange 2010• Maintenance backups and restores of NetBackup• Windows server 2008 / 2012 administration and troubleshooting• Team project planning/implementing of staff migration from 140 William St to Tassels plc Osborne Park.• Monitoring SCOM events on all Dept. Servers.

Perth, Australia

• Server 2003/2008 administration/AD user account creation/removal/ deletion and monitoring• Exchange 2010 administration/user account creation and monitoring• Installing TRIM 7.3.0.5193, with Outlook addin.• VAMT - Volume Activation Management Tool• ServiceNet MailDfence 1.0.2c• vSphere Client 5.1.0• VMware vCenter Server 5.1.0• FOG 0.32 UNIX based Open Source Computer Cloning Solutions• MOE Deployments• Booking Manager/Extranet whoami configurations• ARC Operator Console5.1 CUCM Installs

St Georges Tce, Perth

Working with the migration team to aid in the transition from XP, Office 2003 to Windows 8.1 and Office 2013 MOE. Preparing testing, training, enhancing user desktop, login scripts and server access. Server 2008 - 2012.Resolving DMS Hummingbird issues, roaming profile issues, remote access and regional issues.

South Perth

Setup of CommVault Backup/Archive to SAN Storage in preparation of Exchange 2003 migration to Exchange 2010. First hand knowledge of implementation and execution. Moving Multiple PST files to archives. Reimaging XP to Win 7 MOE utilizing Win Easy data transfer and Dell KACE AGENT.

Optima Building Osbourne Park

SCCM 2007, Exchange 2010, Windows 7 MOE rollouts, Maintenance and system support to three levels of the Optima Building Osborne Park including all Dept of Finance and Building Management and Works infrastructure of around 700 staff.

Ravensthorpe

SCCM, Exchange 2010, Server 2003 – 2008 Systems maintenance and configuration.CCM Cisco Call Manager, Veritas Backup Exec 2010, UPS, CCTV, Web Monitoring. Cardex security systems monitoring and reporting.

Ord St Perth

Relieve senior staff whilst on annual leave. Phone and callout support to all SKG sites in and around Perth metropolitan area. Create, update user accounts, install, update software as required, SKG SOE rollouts, install high end graphics cards and monitors, trouble shoot Dr's and medical staff PC's, Printers and peripherals.

Osbourne Park

Daily IT tasks and phone support, such as Create, update user accounts, Citrix remote logins, installing and updating software as required using SCCM. Documentation and value adding to procurement procedures.

Wellington St Perth

Data Management, SQL server 2005 data migration, Data Warehousing, Systems analyst, ETL script writing, SQL script writing, and reporting, Information analyst, Application writer and Documenter.

Mt Claremont

Altiris service-oriented management software – asset management, helpdesk, software deployment.• Active Directory/ MSTSC console / dameware remote control software.• Server 2003/2008, Windows 7 administration• Roaming profiles / Redirection orders / Group Policy• Iphone installations• Promethean Interactive Whiteboards• Problem solving / analyzing

Level 1, 1185, Hay Street, West Perth

• SBS 2003 Server Build and maintenance• Exchange 2003 configuration and migration• SQLExpress 2005 SQL Server 2000 writing of scripts and relevant documentation.• Support to Asus Servers running Lacie HDD backup solutions via HDD caddies.• Provided technical consultancy for business projects.• Purchasing of new equipment.• Remote manage several SBS Mining servers throughout the CBD.• Document changes made to LAN accounts.• Sharepoint 2007• Veritas Backup Exec 12.5 install and maintenance• Management of several IT mining accounts in Perth.• Image of Panasonic Tough book notebooks.• Installed and configured operating system, office products and software to client based workstations.• Quote and rollout new PC’s, scanners, web cams, and printer hardware.• Update and maintain Blackberry devices.• Setup of wireless routers/modems within office network to provide convenience to notebook users

• Liaising with mine managers CSC’s “technologies and methodologies”.• Instruction to site staff an understanding of CSC processes and procedures.• Trained user’s one on one in moving across from existing systems to the new CSC technologies and procedures.• Active involvement in achieving common IT Infrastructural goals and objectives.• Working with existing Site Super to enhance and improve the day to day running of the mine during construction phase.• Provided technical consultancy for business projects.• Active Directory, Exchange 2003.• Remote manage several onsite servers, SQL, MMC add/remove/update new users.• Support/configure Network/laser printers’ multifunction centres.• Setup remote routers on different VLANs to accommodate 3rd party contractors onsite.• Setup of the Avaya VoIP phones over several VLANs.• Upkeep of all documentation to onsite LAN upgrades and movements.• Purchasing of new equipment.

Wellington St Perth

• Provided technical support (1st and 2nd level and some level 3), via Phone, Face to face, and on client sites to Royal Perth, Shenton Park and Mercy Hospitals.• Diagnose, resolve issues to over 3000 users using Zenworks under Novell 5.• Installation of Hospital software, Group policies via Novel administrator.• Hardware, installing printers, scanners, PDA’s. • Setup and image new and old PC’s to a STD SOE. Win9x/XP, Office97/2003 and Outlook 2003 via RIS• Resolve Blackberry issues, update software and applications.• Setup PDA’s for business managers, Mail Synchronization and applications.• Complete Asset management and documentation utilizing HEAT, and HP OpenView network management.• Liaise with managers regarding department rollouts and requirements.

Perth, Australia

• Building multiple PC systems XP, Office 2000/2003, and installing Virus, firewall and spyware software. Eg: Norton, PC-cillin, Ad-Aware, and Sygate Personal firewall.• Design, install and configure small peer to peer networks• Provide PC repairs and upgrades to Home and Office customers.• Phone and on-site support including how-to services for end users and small business clients.• Consulting with clients to provide total IT solutions according to their requirements.• Installing ADSL wireless securities.• Providing on-site support and training to customers and staff XP and Office products

Kalgoorlie

IT Manager for the Kalgoorlie West Region for Placer Dome Asia Pacific. Responsible for the setup of a 34Mb Microwave communications to major remote sites. Setting up complete ICT infrastructure on several remote sites from, configuring servers, routers, switches, compete server room and administrtion block builds including tape backup solutions to UPS power backups.Responsible for Operating and Capital Budgets for 11 mine sites.Excellent References.

Post Grad Masters, Computer And Information Systems Security/Information Assurance

Activities and Societies: Microsoft’s MCSE Units: Successfully Completed at Alpha West Microsoft’s MCSE TCP/IP Infrastructure: Microsoft’s.

Associate'S Degree, Applied Science

Activities and Societies: Advanced C Advanced C++ Cobol Assembler Advanced Pascal Systems Analysis and Design Database analysis.