John Horton Email & Phone Number

Brisbane City, Qld, Au

Brisbane, Australia

Hired to take over the role from a former sales rep to look after his existing accounts and to acquire new accounts and to diversify the market sales opportunity. Took over a large sales base and was able to introduce a greater range to their buying opportunities. Gained traction from the traditional home builders into Stadiums and into the Clubs and hotels.

February 2006Exceeded customer expectations in all aspects - initial contact, after-sales service and follow-up service. Resolved customer complaints. Monitored customer preferences to determine focus of sales efforts. Maintained and merchandised portions of the store. Met and exceeded sales budgets. Liaised with suppliers and external representatives to promote contacts and build relationships. Initiated and closed sales. Matched customers needs with companies supplies.

Hyperdome

Appliance sales

Promoted to the roll of on road Commercial sales, Business development and major commercial account management after the recent company takeover. Tasked with rebuilding the division after the previous division was closed down and made redundant.

Find new clients, service and maintain new and existing clients.Grow sales and profitability, ordering stock and logistics.Client liaison and relationship building.

Promoted to the role of direct business development and account management organization of large account base ranging from the Sunshine coast to the Gold coast and out to Toowoomba. Operates successfully within a cross-functional team of administrators, sales representatives and sales executives to meet business objectives. Handled all customer problems and ensured proper customer service is maintained. Skilled in eliminating 'root' problems at the source. Able to maintain autonomy in a non-supervised working environment. Account Management: Maintained exemplary levels of service and retention for base that reached up to 85 accounts

Established value-for-money in high quality products through persuasive sales demonstrations. Effectively closed sales and became performance driven and target orientated.

Dealing directly to the public and business to solve their computer needs. Evaluating needs and designing systems to suit from home PC, s to network solutions.