John Humphries Email and Phone Number
John Humphries work email
- Valid
- Valid
- Valid
- Valid
- Valid
- Valid
John Humphries personal email
- Valid
With over five years of experience in leading learning and development teams and projects at AT&T, I am a passionate and skilled professional who strives to create and deliver innovative and effective training solutions that enhance employee performance and customer satisfaction. I have a Bachelor of Applied Arts and Sciences degree in Organizational Leadership and a Marketing in a Digital World certification from Coursera.As the Associate Director of Learning and Development Strategy, I oversee the design and implementation of training programs for various business units and functions across the organization. I collaborate with key stakeholders to identify learning needs, align training objectives with business goals, and evaluate the impact and outcomes of training interventions. I also leverage my expertise in stakeholder relations, manufacturing process improvement, and training and development to support the continuous improvement and optimization of our learning and development processes and systems.
-
Lead Training Strategist - L And D Strategy Development And ExecutionAt&TTexas, United States -
Associate Director - Learning And Development StrategyAt&T Aug 2023 - PresentIrving, Texas, United States -
Lead Training Manager - DesignAt&T Mar 2020 - Aug 2023Dallas-Fort Worth MetroplexLead a team of Instructional Designers to re-imagine new hire training for our company owned retail store employees. Developed a process for sharing content blocks that allowed us to create new Initial Training programs 30 days faster. This strategy had a dramatic effect on content maintenance, reducing the hours spent on updating existing materials by an unprecedented 68%. This process for creating and maintaining content is being adopted throughout the organization and is currently live in 14 different Initial Training curricula. -
Lead Program ManagerAt&T Jan 2019 - Mar 2020Dallas-Fort Worth MetroplexResponsibilities included initiating, planning, communication, managing development and maintenance of a content library to help front line employees learn system processes that were not possible in the training environment. The result was a library of system simulations designed to be viewed in the flow of work, when an employee gets stuck. This library of simulations is still used to this day. After completion of the project, I was promoted to a Lead Training Manager. -
Senior Training Manager - DesignAt&T May 2017 - Jan 2019Irving, TexasDeveloped training experiences and resources for sales and customer service representatives. We introduced new curricula that blended self-paced/web-based learning, virtual leader-led, and mentoring sessions in one initial training program. Trust me, at the time it was ground-breaking! -
Lead Performance ConsultantAt&T May 2015 - May 2017Irving, TexasResponsible for training strategy and effectiveness. Collaborated with client stakeholders to stay aligned with shifts in the client's business priorities. Used data analysis, learning feedback, and on site observations to recommend changes/enhancements to existing training materials. -
Sr. Training Manager - DeliveryAt&T Feb 2013 - May 2015I traveled in the United States, the Philippines, and India training/coaching Customer Service Representatives and Center Coaches to make sure AT&T customers are being provided with the very best customer experience.
John Humphries Skills
John Humphries Education Details
Frequently Asked Questions about John Humphries
What company does John Humphries work for?
John Humphries works for At&t
What is John Humphries's role at the current company?
John Humphries's current role is Lead Training Strategist - L and D Strategy Development and Execution.
What is John Humphries's email address?
John Humphries's email address is jo****@****ail.com
What schools did John Humphries attend?
John Humphries attended Texas A&m University-Commerce, Texas Tech University.
What are some of John Humphries's interests?
John Humphries has interest in Will Add Later.
What skills is John Humphries known for?
John Humphries has skills like Training, Sales, Customer Service, Sales Management, Customer Experience, Retail, Strategic Planning, Coaching, Public Speaking, Inventory Management, Sales Order Processing, Management.
Who are John Humphries's colleagues?
John Humphries's colleagues are Dexter Bostic, Martin Sujan, Natalia Stryczek, Heather Vallee, Stephanie Arnold, Free Fire, Daniel Holley.
Not the John Humphries you were looking for?
-
2hearst.com, wyff4.com
2 +1 212 XXXXXXXX
-
5gmail.com, cardinalsolutions.com, mhtmidspan.com, mhtpartners.com, cowen.com
2 +151398XXXXX
-
John Humphries
Dallas, Nc2trutegra.com, cbre.com -
4gmail.com, dsd.k12.wi.us, thorp.k12.wi.us, gmail.com
2 +160893XXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial