eCloud Managed Solutions is a minority owned business that was founded on the fundamental belief that customers will need guidance by a trusted advisor and expert resources navigating the cloud, manage services and telecom solution providers. We take a vendor agnostic approach and help our customers leverage the best technology for their environment, skills and expertise. We provide managed solutions from the data center to the desktop. We didn't create the cloud...we just make it better.My role and responsibilities are to leverage my management consulting, industry and operational expertise to guide our customers to achieving their business outcomes with emerging technologies. My responsibilities extend to consulting with CxO to guide them on their private, public or hybrid cloud journey leveraging my experience on evaluating, planning, migrating and operating in major public cloud providers.

We thrive on working with successful organizations and its executives who have an interest in becoming best in class by unlocking all the human and available assets to achieve unprecedented growth in revenue & profits. This is accomplished with a focused effort on targeted objectives, great communication plans, employee engagement coupled with clear metric establishment and measurement. Transition/Succession planning coupled with retirement planning in closely held organizations and special situations to ensure successful continuity for all stakeholders. Let me know how we can help your team climb to the top!

Responsible for Ceridian's flagship US Payroll Business with over $350 million in Revenue. Established and executed a strategic plan to significantly improve profitability and margins through a disciplined approach including enhanced client retention, product management, sales cycle improvements and a keen focus on cost efficiencies. Delivered superior results with EBITDA almost 25% better than plan. Also, led the green field team effort, based on the Affordable Care Act to establish a robust platform to support the requirement in 2014 for State Health Exchanges.

Optimize Business Results!

Lead the strategic and tactical responsibilities for the operational platform and service delivery for a fast paced and growing entity in the Global Fleet Card Business supporting multiple operating centers serving almost 4 million customers. Responsibilities include new account processing, risk management (new and ongoing account management), authorizations, customer service, collections/recovery activities.Was an integral part of our business expansion with the signing of a major new client adding growth of almost 20% to our revenue in 2008. Was the senior executive responsible for leading the operational team to successfully convert and integrate the client and achieve contractual service level commitments.Was a key member of the senior executive team that improved EBIT in 2008 by 57%, through focus on executing aggressive optimized revenue enhancement programs with focus on customer retention.Implemented numerous initiatives to enhance operational cost efficiencies through automation and customer self serve initiatives.

Lead the Citi Cards efforts with the direct responsibility for the Consumer, Commercial and Co- Brand Oil Card Programs including Shell; Total profit and loss responsibility for a $3.9 billion portfolio with over 15 million customers.Led efforts to expand oil partner programs by successfully acquiring five new private label consumer and commercial portfolios and five new cobrand portfolios. Was the senior executive with overall responsibility for the business development, due diligence, contract negotiation, client boarding and client development for these acquired relationships.Grew revenues for the business by 154.1% from 2001 to 2005.Led business initiatives to increase EBIT 215.6%.Developed and implemented an aggressive strategic plan in early 2003 that was approved by senior management with actual earnings delivery that consistently surpassed target by 22% in 2003, 15% in 2004 and 2005 performance exceeding target by over 58%. The performance of the business was achieved through discipline, collaboration, efficient marketing with focus on client and business goals.Successfully completed numerous regulatory and internal compliance audits with satisfactory ratings.

Led a 1200+ person multi-site collection operation supporting the legacy Associates bankcard business.

Senior Executive with full P&L responsibility, multi -site management of 750+ staff members and client development and relationship responsibility for numerous major prestige brands including Ford, Jaguar, Lincoln-Mercury, Porsche, Ferrari, Sam's Club and ExxonMobil.Grew business EBIT by 274% during my leadership in USAC through strong P&L focus, leveraging our expense base and expanding the business through product and program expansion. I negotiated, executed and integrated the purchase of the Exxon Travelers Club.;

Held the senior leadership position with responsibility for the bank charter, multi-site credit, customer service and collection operations centers, card personalization center and a statement rendition facility in South Bend, Indiana with a staff level of 950+.

Managed a 350+ person operation in Dallas with responsibility for the Security/Fraud, card activation, collection and customer service non-phone functions.

Responsible for all recovery, bankruptcy, and collection support functions for the Associates Credit Card Services.

Responsibility for managing the external recovery including collection agencies, litigation attorneys and bankruptcy recovery specialists.

Responsible for creating financial, tax, and estate planning strategies for high net worth business owners.

Various positions with responsibilities for customer satisfaction, new account acquisitions strategies for profitable account growth, financial reporting and analysis, facilities management.

Responsible for liaison activities ensuring that marketing initiatives and programs were appropriately and efficiently planned for in customer service, collections, credit services and other operating units. Responsible for expense control in the Merchant Business relating to the data center, authorization center, Data Entry, Settlement Services. Performed analytics for enhancing cost efficiencies and handled the annual budget and monthly forecasting processes for the business.