John Ik Email & Phone Number

Singapore

Singapore

Singapore

• Provide professional IT daily support and infrastructure administration to the Singapore site users.• Plan, implement and maintain the required information systems processes, and procedures for efficient company management.• Manage Singapore local application development, and maintain the quality of ongoing application support.• Part of APAC Engineering team to design, implement, manage, maintain and support all APAC servers• Assist with the design and development of an IT… Show more • Provide professional IT daily support and infrastructure administration to the Singapore site users.• Plan, implement and maintain the required information systems processes, and procedures for efficient company management.• Manage Singapore local application development, and maintain the quality of ongoing application support.• Part of APAC Engineering team to design, implement, manage, maintain and support all APAC servers• Assist with the design and development of an IT Infrastructure strategy for APAC aligned to the APAC business strategy and our Global IT strategy• Incident Management: Support and management of Singapore IT Infrastructure. Provide timely response to internally raised incident/problems for all faults and working to predefined SLAs & KPIs.• Project Management: Communicate with all levels of Business & IT users clearly to project manage and deliver timely and cost effective infrastructure projects and changes to ensure provision of corporately aligned and supported technologies.• Strategic Management: Innovatively support the proactive planning, reporting & execution of infrastructure growth for Singapore.• Change Management: Perform move, add or delete changes on the network/server/voice infrastructure as per standard change process in co-ordination with the Shared Services Teams.• Asset Management: Maintain & manage the IT related assets.• Follow the corporate IT policies & procedures and compliant to internal audit and SOX audit requirement.• Business alignment, working with business process owners and end-users to establish sufficient levels of detailed requirements which must be satisfied by the proposed system• Vendor Management: Co-ordination with Vendors for procurement and maintenance.• Executing the safety & environmental policies and reporting the non-compliant situations. Obtaining expert advice about Health, Safety & Environment.• Provide input on IT budget for IT Infrastructure initiatives, projects and opportunities. Show less

• Installing and configuring of computers for end users.• Responsible for managing Windows Servers (Hyper-V) including Active Directory and email accounts.• Responsible for managing Cisco AP and Managed Switches.• Responsible for managing copier machine, barcode printer and scanner.• Responsible for managing server and PC backup. •.Provide remote and on-site support for Regional Office user in Singapore.• Provide helpdesk and applications support to local office… Show more • Installing and configuring of computers for end users.• Responsible for managing Windows Servers (Hyper-V) including Active Directory and email accounts.• Responsible for managing Cisco AP and Managed Switches.• Responsible for managing copier machine, barcode printer and scanner.• Responsible for managing server and PC backup. •.Provide remote and on-site support for Regional Office user in Singapore.• Provide helpdesk and applications support to local office users.• Manage hardware and software inventory.• Maintain technical documentation and configuration procedure.• Assist in IT projects or activities and other ad-hoc duties as assigned. Show less

Singapore

Singapore

• To performs system administration support.• To troubleshoot and maintain the entire company’s servers (around 25pcs) which running on windows server 2000, 2003 and 2008 platforms.• Support and troubleshoot client’s desktops and laptops (around 200pcs) which running on Windows XP, Vista, Windows 7, Windows 8 and MacBook.• To troubleshoot entire company’s copier and printers (around 30pcs)• To troubleshoot and maintain Lotus Domino Server 8.5.3. • Troubleshoot the entire… Show more • To performs system administration support.• To troubleshoot and maintain the entire company’s servers (around 25pcs) which running on windows server 2000, 2003 and 2008 platforms.• Support and troubleshoot client’s desktops and laptops (around 200pcs) which running on Windows XP, Vista, Windows 7, Windows 8 and MacBook.• To troubleshoot entire company’s copier and printers (around 30pcs)• To troubleshoot and maintain Lotus Domino Server 8.5.3. • Troubleshoot the entire company network.• Perform Daily and Monthly Backup for all the servers.• To controls systems operations, backups and recovery.• Create email address and user account for computer (Lotus Notes and Active Directory) • Works with multiple hardware and software platforms at an intermediate level.• Prepare Daily Sales Report for Finance Department and monthly sales and stock reports.• Update and maintain company’s website.• Maintaining in house application like account receivable management system, purchase requisition system, Meter Reading Converter System, ERP System and etc.• New server setup (windows 2003 and 2008) and server migration like domain controller, file server, web server, print server, lotus domino server, SQL database server, NAS (Network Attached Storage) and etc.• New SMTP server setup – Symantec Messaging Gateway.• Virtualization server’s setup and maintenance. VMware (ESXI 5.1) and Hyper V.• Setup and configure firewall’s rules on Watchguards and Cisco ASA Firewall.• Configure and maintain Cisco Managed Switches and routers. • Configure email and company application on user’s smartphone.• Setting up the redemption systems during the IT Exhibitions period.• Evaluate on new software such as Microsoft Exchange and Google App for Business and etc.• Customized Windows OS for company project. Show less

Singapore

• To performs system administration support.• To troubleshoot the entire company computer and printer.• Troubleshoot the entire company network.• Daily backup database server.• To controls systems operations, backups and recovery.• Create email address and user account for computer (Active Directory) • To install and maintain the company server, network system and services.• Works with multiple hardware and software platforms at an intermediate level.• To… Show more • To performs system administration support.• To troubleshoot the entire company computer and printer.• Troubleshoot the entire company network.• Daily backup database server.• To controls systems operations, backups and recovery.• Create email address and user account for computer (Active Directory) • To install and maintain the company server, network system and services.• Works with multiple hardware and software platforms at an intermediate level.• To troubleshoot and maintain Point Of Sales System.• Maintain SQL Database Server.• Prepare Daily Sales Report for Finance Department.• Update and maintain company’s website. Show less

Singapore

• Responsible for the sales process from initial point of contact, quotations, through contract negotiations and execution. (Experience in using Progress/MFG Pro and Core Systems)• Arrange shipments for overseas orders, e.g. Australia, Indonesia. Germany, Japan, USA, Hong Kong, Malaysia, Thailand and etc. • Meet/exceed minimum quarterly and annual sales objectives and targetsWork closely with overseas business units (Malaysia) and agents (Japan, USA & Indonesia) together with… Show more • Responsible for the sales process from initial point of contact, quotations, through contract negotiations and execution. (Experience in using Progress/MFG Pro and Core Systems)• Arrange shipments for overseas orders, e.g. Australia, Indonesia. Germany, Japan, USA, Hong Kong, Malaysia, Thailand and etc. • Meet/exceed minimum quarterly and annual sales objectives and targetsWork closely with overseas business units (Malaysia) and agents (Japan, USA & Indonesia) together with production to meet the required schedules• Liaise closely with overseas business units on forecasting for each product• Order processing – handle customer orders by issuing work orders, delivery order and Proforma Invoice or Invoice.• Liaise with Forwarder for arranging shipment schedule and quotation negotiation.• Seek to maximize customer satisfaction in areas with potential and existing customers.• Establish and maintain good relationship with potential and existing customers.• Monitor sales targets and payment collection.• Handle rejects complaints.• Prepare weekly sales tracker and monthly sales report.• Prepare official quotation to customer.• Handle new enquiry from oversea and local customer.• To performs system administration support.• To troubleshoot the entire company computer and printer.• Troubleshoot the entire company network.• Daily backup database server.• To controls systems operations, backups and recovery.• Using Crystal Report to create report.• Analyst company Progress MFG/PRO ERP systems. • Cim load some data from excel sheet into Progress MFG/PRO ERP systems database. • Troubleshoot and customization some report into Progress MFG/PRO ERP systems.• Create email address, user account for computer (Active Directory) and user account for Progress MFG/PRO system.• To install and maintain the company server, network system and services.• Works with multiple hardware and software platforms at an intermediate level. Show less

Microsoft Certified Systems Administrator (Mcsa), Information Technology, Microsoft Certified Professional

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Server Virtualization With Windows Server Hyper-V And System Center

Vmware Certified Professional, Information Technology, Score 480/500

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