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John Ivey Email & Phone Number
ServiceNow Associate Manager
at
Accenture Federal Services
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
ServiceNow Associate Manager
Location
Bossier City, Louisiana, United States
Company size
Who is John Ivey? Overview
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Quick answer
John Ivey is listed as ServiceNow Associate Manager at Accenture Federal Services, a company with 9599 employees, based in Bossier City, Louisiana, United States. AeroLeads shows a matched LinkedIn profile for John Ivey.
John Ivey previously worked as ServiceNow Architect/Manager at Accenture Federal Services and ServiceNow Developer at General Dynamics Information Technology. John Ivey holds Bachelor Of Science, Computer Information Systems from Louisiana Tech University.
Company email context
Email format at Accenture Federal Services
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Accenture Federal Services
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Profile bio
About John Ivey
ServiceNow expert with 10+ years designing, developing, implementing, and optimizing solutions across ITSM, ITOM, ITBM, SecOps, and CSM. Specializing in custom application development and integrations tailored for unique business needs.
Current workplace
John Ivey's current company
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Accenture Federal Services
6 roles
John Ivey work experience
A career timeline built from the work history available for this profile.
Servicenow Architect/Manager
Current- Leading architecture initiatives while managing and mentoring a team of developers to deliver scalable solutions.- Architected and implemented end-to-end ServiceNow solutions to optimize workflows. - Collaborated with cross-functional teams to define technical requirements and align them with project goals.- Over 5 years of hands-on ServiceNow.
Mar 2023 - Present
Servicenow Developer
- Built custom ServiceNow applications to automate mission-critical workflows, ensuring improved accuracy and reduced workload for end users.- Designed complex business rules, UI policies, and custom scripts to optimize Incident, Problem, and Change Management processes.- Partnered with clients to perform technical assessments, identify system.
Apr 2020 - Mar 2023
Project Manager
- Directed the successful rollout of ServiceNow’s Incident and Problem Management modules for the Department of Veterans Affairs, streamlining service desk operations.- Managed project milestones, ensuring that all deliverables were completed on time and aligned with client expectations.- Coordinated with cross-functional teams, balancing competing.
Mar 2018 - Apr 2020
Business Process Analyst
- Improved operational efficiency by analyzing business processes and identifying opportunities for automation and optimization.- Developed and documented Standard Operating Procedures (SOPs) to support knowledge sharing and consistency across departments.- Supported high-profile clients with incident resolution, conducting root-cause analyses, and.
Aug 2014 - Mar 2018
Student Technology Assistant
- Provided technical support for university IT infrastructure, resolving hardware and software issues for faculty, staff, and students.- Supported campus network maintenance and updates, ensuring consistent performance and connectivity for users.- Conducted workshops and training sessions to improve user proficiency with university technology resources.
Jan 2013 - May 2014
3 education records
John Ivey education
Bachelor Of Science, Computer Information Systems
Louisiana Tech University
Master Of Business Administration, Data Analytics
Lsu Shreveport
Associate Of Applied Science, Cyber Technology - Network Security
Bossier Parish Community College
FAQ
Frequently asked questions about John Ivey
Quick answers generated from the profile data available on this page.
What company does John Ivey work for?
John Ivey works for Accenture Federal Services.
What is John Ivey's role at Accenture Federal Services?
John Ivey is listed as ServiceNow Associate Manager at Accenture Federal Services.
Where is John Ivey based?
John Ivey is based in Bossier City, Louisiana, United States while working with Accenture Federal Services.
What companies has John Ivey worked for?
John Ivey has worked for Accenture Federal Services, General Dynamics Information Technology, Computer Sciences Corporation (Csc), and Louisiana Tech University.
How can I contact John Ivey?
You can use AeroLeads to view verified contact signals for John Ivey at Accenture Federal Services, including work email, phone, and LinkedIn data when available.
What schools did John Ivey attend?
John Ivey holds Bachelor Of Science, Computer Information Systems from Louisiana Tech University.
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