John (Jack) Gallivan Email & Phone Number

Westwood, Ma

Inform participants about federal and state legislation policy guidelines regarding leave of absences and ensure accurate, fair and consistent application of policy provisions. Met face-to-face with human resource client representatives to improve benefit administration procedures.Manage health benefits for large ­scale Fortune 500 clients such as Fox, AIG, CBS, Toyota, etc.Coordinate leave of absences for employees of Dow Jones, Fresenius, Solo Cup and CovancePartner and communicate effectively with top-level management and multiple departments including Legal, Human Resources, Employee Relations, and Risk Management* Provide accurate and timely information to the employee and the employee's manager as required.Create an exceptional customer experience by responding timely and accurately to leave requests. Provide guidance, review risks, resolve issues, and escalate as appropriate.Utilize extensive IT knowledge to successfully test client specific intranet sites for AIG's 90,000 active participants. Apply sound judgment in making recommendations to resolve complex IT issues.

Learned interpersonal skills to meet with colleagues on a professional level.Exercised critical time management in order to hit hard deadlines.Exhibited important problem solving techniques

Communicated exciting offers and deals to would be customers.Managed inventory and prepared floor displays to be aesthetically pleasing.Top salesman for the kayak division throughout entire employment.

Responsible for 10-15 children daily teaching them fundamental social skills.Developed and designed daily routines and activities.Coached athletic events internally within our own site, and also externally with sister sites.Liaison between the YMCA Corporation and the parents of the children who attended.