Sr Vp Customer Services For Envoy Airlines
CurrentWith American's merger with US Airways and the movement of executives, company needed an experienced and innovative leader to direct Envoy's ground handling organization through post-merger changes. Reorganized senior management team by selecting 4 of 7 direct reports for new roles to improve oversight and performance. Led organization of 9,800 employees through an intense period of consolidation at several locations and growth at other locations.