I am an accomplished professional delivering 15 years of multi-facet career success in Merchant Settlement Operations, Fraud & Risk Management & Customer Service. I’ve mastered the administration of executing daily merchant settlement operation process for all settlement service processing cycles. My dexterity lies in coordinating the financial aspects of payment gateway and merchant account implementations including account applications, banking integration, financial reporting, testing, and user setup. Demonstrated excellence in partnering & building relationships with internal stakeholders and external payment partners to manage and optimize a successful payments business.Over the time, I have proved my excellence in managing daily processing of chargebacks related to processing online credit card transactions. Track record in identifying & driving opportunities to improve customer experience, payment efficiency, revenue protection, and business economics.• I’ve successfully defined KPIs & metrics for the team and ensured achievement of goals while collaborating with Senior Management Team in decision making process• Outstandingly evaluating risk/financial fraud data from various sources; estimated trends, summarized information suited for investigative use