I supervise a team of four employees and we support the Cone system wide revenue cycle department for any of their IT and data needs. I have two IT analyst and two vendor managers. This includes project management for any new IT revenue cycle related projects. We also manage all of our revenue cycle vendors. This includes bad debt, EBO and follow up vendors. Some of the systems we support are listed below. EPIC - Will provide system support and Clarity report writing Claim Source - Claims clearing house productRecondo - Used for Insurance Verification Experian- Collection optimization, Agency reportingTCN- IVR with a outbound Dialer ZirMed- Charge Integrity productMediquant - Archive system that will be used for old Accounts from old IDX system Med Series 4- a Siemens product that runs on the IBM ISeries system- This includes maintaining RPGLE programs within the Med Series 4 system and writing custom RPGLE code as needed for new enhancements and reports. Patient Works-Patient form repository systemDocument Imaging- a Cerner productCompleo- a report distribution product for the IBM ISeriesProject lead for implementation of a new IVR and outbound dialer for our customer service and pre service center departments. The outbound dialer was setup based on propensity to pay scores received from Experian. Based on the scores received we setup different outbound dialer campaigns which included attended and unattended calls.Recognized for tier one employee engagement scores for my department in 2016 and 2017.Certifications: Clarity Data Model - Resolute Hospital Billing -11/13/2015 Clarity Data Model - ADT and Prelude Certification - 12/04/2015 Clarity Data Model- Resolute Claims HB and PB - 06/26/2018 Cadence - 10/28/2021 Resolute Hospital Billing Administration- 04/04/2021 Resolute Professional Billing Administration- 05/05/2022

* My department was responsible for the day-to-day related activities needed to support our financial systems. This includes supervising one employee. We provide systems support for Patient Financial Services, General Accounting, and our Financial Decision Support departments. This includes providing project management and IT skills to support all of the systems each department uses. We act as a liaison between finance and our IT department coordinating projects and enhancements. My team and I are responsible for the following systems at the hospital. This includes day-to-day maintenance and managing/coordinating updates to each system.* Med Series 4 a Siemens product that runs on the IBM ISeries system This includes maintaining RPGLE programs within the Med Series 4 system and writing custom RPGLE code as needed for new enhancements and reports. * Patient Works* Kronos* Document Imaging a Siemens product* Craneware* Scheduling/Order Facilitator* Compleo a report distribution product for the IBM Iseries* Care Management a Allscripts product* Passport which replaced SSI- A claims clearing house product* Kuffman Hall Budget/Hospital Advisor* Member of Integration team moving our general financial systems from our current MS4 system to our new Lawson system.* I was the project lead for the pending change from ICD9 to ICD10.* Dec 2013 received Keystone award for top employee engagement scores from Cone.

* Designed and programmed an inventory system for our outside vendors in the US, Mexico, and Costa Rica. The system was designed to keep up with our sock inventory from an unfinished product to a finished product. It included in-transit unfinished inventory, unfinished inventory on site, work in-progress inventory, finish inventory, and in-transit finish inventory back. The system also created advance ship notices for our distribution plant which ran on PKMS. Inventory movement through the plant was done with hand held RF scanners. Included in the system is a work order module to schedule the work at our Mexico facilities. Also wrote a module for them to be able to do a physical inventory on each segment of inventory with reports on value and variances to go to our accounting department. I wrote several reports on the system, such as a daily inventory position reports, monthly value and clearance reports. The inventory was separated by vendor and facility. We had four locations in Mexico, two in Costa Rica, and six in the US on the system. This included going to Mexico & Costa Rica to implement the system and train the employees. Where possible screens were written in Spanish and English. The system was written in RPG ILE with some of the programs having embedded SQL, very sub file driven with the interactive programs. * Worked with a team from our department to upgrade our PKMS product. This included, interface changes, program and file changes for the new release, and training for our workers. * Responsible for maintaining and making any enhancements to the systems I wrote as well as backup for our PKMS and Infinum software packages.

* Cooper Lighting used JDEdwards software world version 7.3 cum 10. I was responsible for inventory, order entry, manufacturing, warehouse functions and EDI. * Worked on a team that reengineered the order flow process from order entry through ship confirmation. This reengineering improved shipment accuracy 50% and increased picking efficiency 40%.* EDI trading partners included Wal-Mart, Lowes, Home Depot, and Sears. Documents traded included order entry (850,860), shipment (ASN – 856), invoice (810) and cash application (820). These were interfaced into the production system using the JDE EDI interface module (System 47) with the Harbinger AS/400 translator.

* The hospital used an AS/400 package called Med Series 4 from Siemens. This product is written in ILE RPG. * Performed monthly software updates, including interfacing custom changes into the updates.* Performed numerous enhancements to the Med Series 4 system including an Emergency Room Tracking System, and a Balanced Budget Impact analysis system. Made custom changes to base code per user request. Wrote custom reports from the Med Series 4 system including financial, patient accounting, medical records.* Worked on Y2K compliance team to Identify and fix any Y2K issues on our AS400 and other IT systems. * Worked on a team that implemented an Imaging system that interfaced with our AS400 and other IT systems. * Worked on Disaster Recovery team. This included installing and setting up a backup/test AS400 machine offsite, identified essential modules of our system that would be necessary to keep the hospital in operation, and worked with the network group to setup a backup network plan. * Implemented the use of a forms product called EZPRINT. This involved creating forms using the EZPRINT GUI interface such as payroll checks, AP Checks, patient admissions forms, and purchase orders. Also created a subsystem to monitor outq’s for the appropriate spool files and automatically merge the spool file with the forms.

* Flynt used a homegrown package system when I started with them. This package was written in RPGII/III. * Made custom changes to code and wrote custom reports per user request. * IT Leader working with transition team to replace old package with a textile specific software package written in RPG400 called NIS. This included migrating data from the old system to the new, coordinating testing with users, making any necessary changes to the base system to fit Flynt’s business needs, as well as installation and support.* Project Leader for the implementation of EDI at Flynt. Documents traded included shipment (ASN – 856), invoice (810). These were interfaced into the NIS system to speed up the yarn receiving process. * Was promoted to network and communications director, but also kept up with previous duties as well.* Worked with outside vendor to plan and install new network, which consisted of seven locations on a wide area network connected with T1’s on a frame relay network. This also included the ordering of hardware needs such as hubs, routers, server’s and individual PC’s.* Also on team assigned to plan and install a new system called Point Man at a print plant Flynt acquired. Point man resided on an HP3000 box with an Oracle database. We Coded in COBOL with imbedded SQL. We also used SQR, QUEST, and SQLTALK on this system.

* Worked on a team assigned to migrate from System 36 to AS/400.* Programmed hand held Intermec units used to do cycle checking and physical inventories.* Designed a Maintenance and Scheduling system for the maintenance department. This included file design, data entry programs, inquiry programs and print programs.