Customer Success Director
Current
Dec 2021 - Present
AeroLeads people directory · profile
John Jiang Email & Phone Number
Customer Success Director at Loc8 - Helping Asset Owners improve their capabilities
at
Loc8
1 work email found
@loc8.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Director at Loc8 - Helping Asset Owners improve their capabilities
Location
Greater Melbourne Area, Australia
Who is John Jiang? Overview
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Quick answer
John Jiang is listed as Customer Success Director at Loc8 - Helping Asset Owners improve their capabilities at Loc8, based in Greater Melbourne Area, Australia. AeroLeads shows a work email signal at loc8.com and a matched LinkedIn profile for John Jiang.
John Jiang previously worked as Customer Success Director at Loc8 and Head of Customer Success at Loc8. John Jiang holds Certificate 3 In Business Sales, General Sales, Merchandising And Related Marketing Operations from The Learning Company.
Company email context
Email format at Loc8
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{first_initial}{last}@loc8.com
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AeroLeads found 1 current-domain work email signal for John Jiang. Compare company email patterns before reaching out.
Profile bio
About John Jiang
Experienced Customer Success Director with over 7 years’ experience scaling customer growth in a SaaS start-up. A specialist at deep diving into customer requirements and roadmaps to ensure retention, growth and churn reduction. Extensive experience as part of the Executive leadership team to focus on implementing targeted strategies to attack diverse markets (both domestic and international) across multiple market segments including SME, Public Sector and Enterprise. Proven ability to demonstrate customer lifetime value and able to overcome operational issues such as change management, service delivery and internal adoption while maximising renewal rates and increasing profit margins. At Loc8, we know that there are many facets to running your business, and we want to be the piece of the puzzle that assists you grow and do what you you do better. With many years of experience in the Asset management and field service management software sector, we have helped countless business build more structure around their operations. At Loc8, we take the confusing jargon out of terms like cloud, SAS and IOT, by making our solution relevant to your business.If you think your business could benefit from a conversation about procedures and processes, please reach out to me at jjiang@loc8.com.
Listed skills include Solution Selling, Telecommunications, Direct Sales, Management, and 17 others.
Current workplace
John Jiang's current company
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8 roles
John Jiang work experience
A career timeline built from the work history available for this profile.
Head Of Customer Success
Mar 2019 - Dec 2021
Customer Success Manager
Sep 2018 - Mar 2019
Senior Business Development Manager
Founded in Australia in 2011, Loc8 is an outstanding application that was created for small, medium and large businesses to help them manage their assets, facilities, maintenance and field staff.With integrated invoicing, quoting, defect management and class leading online/offline mobile applications, Loc8 helps companies automate process, maximise asset value, stay on top of maintenance and ultimately improve customer service.Companies from all around the globe and from various industries use Loc8 on a daily basis. Robust and highly scalable, Loc8 is the solution to implement for efficient and profitable business operations.• www.loc8.com• Facebook - /loc8com• Twitter - @loc8com• Instagram - loc8com• Google+ - Loc8
Mar 2016 - Sep 2018
Channel Development Manager
Channel Development of Telco and other Strategic channels, focussing on developing relationships with industry partners by utilising existing relationships and fostering new growth channels.
Mar 2015 - Mar 2016
Solar Specialist
Vic Solar
Renewable energy for households and business. Competitive pricing and industry leading best practise/guarantees. Interest Free options available. We come to you for all quotes.
Aug 2012 - Feb 2015
Business Solutions Specialist
- Direct Sales- Solutions Based selling- Advanced Voice/Data and Mobility options- Exceptional Customer ServiceSpent 12 months as Inventory and Procurement manager across three business, specialising in sourcing IT&T equipment as well as enterprise grade equipment consisting of software as well as hardware, licensing etc.
Mar 2012 - Mar 2014
Store Manager
- In control of all day to day operations of the store.- Staff development including recruitment, performance management and termination- Liaison with Telstra management as well as ongoing relationship building with the greater team- Lifted overall sales by $40K between August 2010 and December 2010- Met or exceed operational reviews both within the business and set by Telstra compliance- Achieved far above benchmark for Customer Advocacy and Mystery Shop results- Head-hunted to the B2B sector
Jun 2010 - Mar 2011
2 education records
John Jiang education
Certificate 3 In Business Sales, General Sales, Merchandising And Related Marketing Operations
The Learning Company
Vce, Vce
Fairhills High School
FAQ
Frequently asked questions about John Jiang
Quick answers generated from the profile data available on this page.
What company does John Jiang work for?
John Jiang works for Loc8.
What is John Jiang's role at Loc8?
John Jiang is listed as Customer Success Director at Loc8 - Helping Asset Owners improve their capabilities at Loc8.
What is John Jiang's email address?
AeroLeads has found 1 work email signal at @loc8.com for John Jiang at Loc8.
Where is John Jiang based?
John Jiang is based in Greater Melbourne Area, Australia while working with Loc8.
What companies has John Jiang worked for?
John Jiang has worked for Loc8, Idroppedit, Vic Solar, Telstra Business Center Bayside, and Telstra Shop Malvern.
How can I contact John Jiang?
You can use AeroLeads to view verified contact signals for John Jiang at Loc8, including work email, phone, and LinkedIn data when available.
What schools did John Jiang attend?
John Jiang holds Certificate 3 In Business Sales, General Sales, Merchandising And Related Marketing Operations from The Learning Company.
What skills is John Jiang known for?
John Jiang is listed with skills including Solution Selling, Telecommunications, Direct Sales, Management, Business Development, Sales, Account Management, and Enterprise Software.
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