John Joaquin Email & Phone Number

Boston, Massachusetts, United States

Brookline, Massachusetts, United States

• Coordination of multiple occupied renovation projects by communicating with construction project managers, outside vendors, and residents of the community.• Office management tasks including supply orders, invoice management, copy room maintenance, and employee scheduling.• Property management tasks including new resident move-ins/move-outs, vendor communications, and resident leasing recertification.• Implemented and trained staff on Touchtown, a digital e-board and in-room tv channel for community announcements and programming in all campus buildings.• Facilitate digital communications for all building announcements to community residents and staff.• Implemented a grocery delivery program servicing 500 residents from 3 buildings during the Covid stay at home act from March 2020 to September 2020 including supply ordering, inventory maintenance, and a rotating schedule of new volunteer training sessions.

•Provides technical support to users by researching and answering questions; troubleshooting problems; maintaining workstation and LAN performance.•Improves system performance by identifying problems; recommending changes.•Relocation of IT resources as required by users and approved by IT Site Supervisor.•Ensuring upgrades of Operating Systems/Anti-Virus and Software are maintained.•Manages all IT related filings including user assets, invoices, service agreements and licenses.

Day to day IT activities as well as projects preparing for future company growth

•Provide support to various lines of business and products including life insurance and annuities production.•Maintain contracts for legal, compliance, and sales departments.•Experience print shop including inserting machines and check report jobs.•Monitor inventory and develop improvements to contract booklets annuity contracts.•Created a position manual with step-by-step screen shot instructions.

•Greeted and accommodated guests in a professional and friendly manner.•Provided order entry and delivery of orders to customers.•Operated a computer interfaced cash register.•Conducted Interviews and employed two new hires.•Administered food and safety restaurant evaluations.•Maintained stock levels in inventory.

Bachelor Of Science (Bs), Business Administration And Management, General

Education record