Experienced Communications Manager with excellent written and verbal communication skills and an outstanding customer service orientation working in the non-profit world. Skilled at copy writing, editing, graphic design, photo editing and preparation and all aspects of video production. Many years of experience in the field of education and communications. Ready to develop e-learning modules with the industry standard tool, Articulate.CMS/GRAPHICS/DESIGN/PRODUCTION EXPERTISE• WordPress: Advanced user (non-profit experience and freelance work)• Excellent knowledge of and common use of SalsaLabs Engage CRM, a communication and database platform for non-profits (2017-current)• Adobe Creative Suite:Adobe Photoshop: Expert (20+ years)Adobe InDesign (layout): Intermediate (12 years) – Print portfolio availableAdobe Acrobat Pro (documents): Intermediate (10 years)• Extensive experience with google documents and zoom meetings • Adobe Production Suite (video/audio):Adobe Premiere Pro (video editing): Intermediate; Advanced video editorAdobe Audition (audio recording & editing): Basic• Maintain extensive archive of photography and other graphics for web, broadcast emails and print. Make regular use of Adobe Stock.• Excellent knowledge of social media tools (primarily Facebook, YouTube and Instagram; some experience with LinkedIn)• Other: Recent experience learning basics of Rise 360 by Articulate, an interactive training and testing authoring tool (sample project available for review); also: Adobe Captivate : 6 months of professional contract work for University of OregonKEY EMPLOYMENT ATTRIBUTES• Excellent verbal and written communication skills (blogs, press releases, web site updates, email marketing and 10 years of experience editing).• Excellent interpersonal & collaboration skills. References will confirm I have a long record of superlative customer service.• Extensive experience in photography and all aspects of video production (20+ years).• Significant event management and collaboration experience (5+ years).• Experience supervising and training volunteers (6 years, intermittent).