John Joseph Benares Email & Phone Number

Metro Manila

• Developed various materials in various topics including leadership development, coaching, soft skills, training and development.
• Conducted trainings and speaking engagements on a variety of topics that includes customer service, soft skills, language and grammar, digital addiction and social media management.
• Facilitated a variety of workshops and team building seminars.
• Familiarity with the entire training cycle from observation, training needs analysis, pre-training… Show more
• Familiarity with the entire training cycle from observation, training needs analysis, pre-training assesment, content development, facilitation of training and post-training assessment. Show less

NCR - National Capital Region, Philippines

Pasig City, Metro Manila, Philippines

• Developed material for training to be used for values formation training conducted during the Pre-Departure Orientation Seminar or PDOS of Overseas Filipino Workers.
• Worked alongside various Government and Non-Government Agencies in creating an avenue to teach and train OFWs the values of family life and financial stewardship.
• Conducted the values formation training on a regular basis.

Pasig City, Metro Manila, Philippines

• Develop business by getting clients for the company mostly through sales and marketing.
• Studied and assisted in training conducted by the company that included leadership development, corporate mindset training, sales, soft skills and StrengthsFinder materials just to name a few.
• Assisted in content development for both training and marketing purposes.

• Specialized in training and development of staff. This included but was not limited to: pre-training assessment, module development, facilitation of training materials and post-training assessment.
• Training included customer service and personality development.
• Facilitated team building exercises for the staff.
• In charge of hiring, recruitment and facilitated new hire orientation and training

Eastwood City, Quezon City, Metro Manila, Philippines

• Conducted Basic Language Proficiency and Accent Neutralization training.
• Trained participants in US Culture, Customer Service and other Soft Skills
• Conducted Grammar Refresher, Coaching Techniques and Behavioral Development as part of the Leadership Program of our OD Training Department.
• Developed modules and rolled out training in grammar, accent neutralization, US and UK Culture, and in Soft Skills.
• Conducted training needs analysis to determine opportunities of our… Show more
• Conducted training needs analysis to determine opportunities of our employees in areas of language, communication and soft skills and created modules designed to address those concerns. Show less

Pasig City, Metro Manila, Philippines

• Conducted Language Proficiency and English as a Second Language or ESL training.
• Assisted in the development of language modules geared towards English for a Specific Purpose or ESP, which focuses more on language proficiency, communicability, intelligibility, and fluency.
• Trained agents in United Kingdom Geography, cultural orientation and colloquialism.
• Certified to train for 3 Lines of Business (LOBs) which includes Customer Service, Billing and Collections.
• Handled… Show more
• Handled floor support and operations support as team leader as needed. Show less