John Joseph Takiang Email & Phone Number

• Process Improvement is the proactive task of identifying, analyzing, and improving upon existing business processes within an organization for optimization and to meet requirement, standard and quality.• Leadership development and coaching for people for the conscious process of developing talents and competencies within individuals so that they can work more effectively with others.• Root cause problem solving to determine the possible causes of a non-conformance and should be eliminated permanently through process improvements.• We do business reviews with our clients to monitor the performance of the line of business on a weekly and monthly basis.• Monitor the FTE’s (Headcount) weekly basis to ensure that the operation is fulfilling the requirement of the client.• Ensure to hit the KPI’s performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates.

• Ensure to hit the KPI’s performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates.• Monitor employee productivity and provide constructive feedback and coaching.• Received complaints and resolved problems in a timely manner.• Ensure to maintain the timekeeping and personnel records of the subordinates.• Cascading updates on information from upper management to employees and vice versa• Prepare and submit the KPI’s performance reports for weekly to monthly review.• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises.• Take supervisor/manager call to ensure will resolved the specific concern of the client specially in technical/ Network side.

• Gather and analyze traffic data to identify patterns, trends, and areas for improvement.• Provide insights and recommendations to policymakers for improving traffic management and safety.• Communicate findings and recommendations to the public and stakeholders to ensure understanding and support for traffic initiatives.

• Accurately input data from various sources into the company's database systems.• Maintain and update records regularly to ensure data accuracy and completeness.• Perform regular checks and audits to ensure the quality and integrity of data.