John K. Email & Phone Number

Fruitport, Michigan, United States

In general, the work responsibilities of a store director revolve around setting goals, developing strategies to optimize business processes, negotiating with vendors or suppliers, supervising employees, training new hires, and monitoring sales.

Muskegon County, Michigan, United States

Responsible for supervision of store operations. Implement strategies to improve customer service, drive store sales, and increase profitability. Ensure customer needs are met, complaints are resolved and service is quick and efficient. Maintains store appearance, product presentation and company standards.Responsible for supporting achievement of sales, shrink and margin (P&L) throughout the store through execution of the Merchandising plan and for controlling labor.Reviews sales goals, supply costs, stock loss/shrink results and goals.

Greater Grand Rapids, Michigan Area

Highest level of authority within the store, responsible for the overall management of the store. Foremost decision-maker in regard to every aspect of the store’s operation, i.e., personnel, product procurement, merchandising and customer service. The General Manager position requires strong leadership skills to train, supervise and lead the Sales Associates and Supervisors.

Greater Grand Rapids, Michigan Area

Responsible for all store functions associated with running retail stores to achieve sales, service, membership, customer satisfaction and profitability goals. Analyze store level reports and identify new strategies for maximizing results. Create and reinforce a sales culture, including Pro Firework selling processes, ensuring service is prompt, knowledgeable, and that customer expectations are met Develop top performers and consistently evaluate performance. Guide managers and supervisors as we recruit and develop a diverse and talented team Participate in local organizations and community events.

1650 East Sherman Muskegon Mi

Manage all operational and financial resources to achieve established goals. Utilize company tools, reports and feedback to effectively analyze trends and identify opportunities.Achieve and maintain a high level of customer service and ensure customer issues are quickly and efficiently resolved.Manage all store processes to company standards including freight flow, merchandise presentation and reconciliation of all sales, cash and inventory transactions.Responsible for the interviewing, selection, hiring, training and performance evaluations of all associates.Approve and administer appropriate disciplinary action to associates, including making recommendations for termination, in accordance with company guidelines.Oversee scheduling and payroll processes on a daily and weekly basis.Ensure that the appearance of the store’s interior and exterior are maintained to standards including merchandise presentation and recovery.Manage shrink and safety results

Holland, Mi

2520 Henry St. Muskegon, Mi

Muskegon/Grand Rapids, Mi

Associate Of Arts And Sciences (A.A.S.), Business/Commerce, General

Education record