John K. Email & Phone Number

Calgary, AB, CA

Calgary, Alberta, Canada

• Installation / Maintenance / Repair work of Telus / Rogers systems.
• Ensured compliance with OSHA regulations by implementing safe work practices at all times during rigging operations.
• Minimized potential hazards through adherence to safety guidelines during all field assignments.
• Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
• Enhanced team productivity through clear communication with colleagues regarding job assignments and expectations.
• Increased workplace safety by conducting regular rigging inspections and equipment maintenance.

Prince George, British Columbia, Canada

• Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
• Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
• Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
• Developed kitchen staff through training, disciplinary action, and performance reviews.
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.

Santa Fe Springs, California, United States

• Oversaw daily operations across multiple restaurants (10 locations in CA), ensuring seamless coordination and efficient execution of tasks.
• Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
• Conducted regular performance reviews to assess team progress, providing constructive feedback, established performance expectations, and guidance for continuous improvement.
• Defined, implemented, and revised operational policies and guidelines.
• Monitored office workflow and administrative processes to keep operations running smoothly.
• Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.

Los Angeles, California, United States

• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Increased hotel occupancy rates through effective marketing strategies, coordinated partnerships with local businesses, travel agencies, and revenue management techniques.
• Collaborated with sales teams on targeted campaigns to increase bookings from corporate clients or group travelers during low-occupancy periods.
• Developed comprehensive budget plans, closely monitoring expenses and optimizing cost-saving opportunities.
• Ensured compliance with industry regulations as well as health and safety guidelines within all aspects of hotel operations.
• Improved overall guest satisfaction by implementing well-coordinated staff training programs and exceptional customer service initiatives.

Las Vegas, Nevada, United States

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
• Gained valuable experience working within a hospitality industry, various software programs, increasing proficiency and expanding technical skill set, and applying learned concepts directly into relevant work situations.

Newport Beach, California, United States

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Reconciled cash and credit card transactions to maintain accurate records.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.

Master Of Business Administration - Mba, Business Administration, Management And Operations

Certificate, Business Administration, Management And Operations

Bachelor'S Degree, Hospitality Administration/Management