John Ames Email and Phone Number
30 years experience helping Development Organizations deliver quality software products by supporting the Tools and Processes they use on a daily basis. An Atlassian Administrator for Jira Align, Jira Software and Jira Service Management applications, supporting thousands of users worldwide. Also customized workflows and fields; upgraded application versions; coachedteams to better utilize these tools based on internal best practices. Excellent problem solving skills, client support, communication and demonstration of critical thinking.
The Home Depot
View- Website:
- homedepot.com
- Employees:
- 5
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Sr Product Support SpecialistThe Home Depot Jul 2023 - PresentAtlanta, Georgia, Us
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Jira Align AdministratorKforce Inc Mar 2022 - Jul 2023Tampa, Fl, UsCurrently on assignment with The Home Depot -
Sw Engineer Iii, Enterprise Technology TeamNcr Corporation 2009 - Feb 2022Atlanta, Georgia, UsOwned and coached users on the usage of Atlassian Jira Align supporting ~6000 users worldwideAdministered Atlassian Jira Software (Data Center) supporting ~10,000 users worldwideInstalled, configured and supported Atlassian Jira Service Management ~ 500 users Oversaw multiple source control systems supporting ~6000 users worldwideApplied project management skills to accomplish application upgrades, introduce new Tools, complete disaster recovery testsRedHat Linux training completed: RH124, RH134 - April 2019Atlassian Jira Administration training completed (Part 1 & Part 2) - August 2020Atlassian Getting more from Jira Workflows - August 2020Atlassian Jira Service Desk Administration training (now Service Management) - November 2020 -
Integration Analyst IiRadiant Systems 2005 - 2009Atlanta, Georgia, UsSupervised developer support teamHelped create automated build process, so Developers could self-request buildsDeveloped and maintained Installation package scripts for Software deliverablesInstalled and configured Microsoft Team Foundation Server, migrated source from other tools into TFS. -
Integration Analyst IRadiant Systems 2003 - 2005Atlanta, Georgia, UsResponsible for creating Industry specific OS Images on various Point of Sale, Server hardwareCreated and maintained build scripts to automate the build processMaintained both physical and virtual build machines for multiple products / branches / version
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Installshield DeveloperAlogent Corporation 2001 - 2002Maintained and enhanced installations using InstallShield Professional 5.53. Maintained Delphi applications used by the install program. Maintained the daily build schedule. Managed PVCS version control systems.
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Software EngineerClarus Corporation 2000 - 2001UsMaintained version control system using MS Visual SourceSafeCreated and maintained build processes for new and existing products. Created and maintained installation programs using Installshield for Windows Install 2.0. Migrated installation programs from Wise to Installshield Pro 5.53 -
Configuration Management SpecialistSterling Software 1995 - 1999San Jose, California, UsCreated and maintained production build environmentsCreated and maintained installation programs using InstallshieldManaged QA lab hardware and software environmentInstalled and maintained departmental serversRecommended new hardware purchases -
ProgrammerPractical Perpherals Plus 1994 - 1995Updated and maintained existing EDI software product written in ClipperWrote conversion program to take customer incoming EDI transmissions and convert them to industry standard to interface with existing company productsBuild PC systems from component piecesProvided phone/in person support for various software packages including Novel Netware 3.11
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Hardware TechnicianKnowledgeware 1993 - 1994Used diagnostic skills on PC systems and printers to determine defective parts, ordered replacements and installed them in a efficient and timely mannerSolved software and hardware problems, locally and remotelyInstalled DOS, OS/2 operating systems
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Senior ProgrammerJamison 1992 - 1993Developed and maintained application programs using Clipper 5.01.Provided network support and administration for a Novel Netware 3.11 LAN.Provided software and hardware technical supportResponsible for modem updates of software to clients
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Programmer / SupervisorCommunications Central, Inc 1990 - 1992Developed and maintained application programs using Clipper 5.01.Provided all aspects of network management for a Novel Netware LAN. Responsible for software and hardware techinical supportManaged the day-to-day operations of MIS DepartmentInterfaced with senior managment, branch offices, accounting and all outside vendorsConverted in-house application programs from DBase III to Clipper 5.01. Presented overviews of MIS systems to prospective investors
John Ames Education Details
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Clemson UniversityComputer Engineering
Frequently Asked Questions about John Ames
What company does John Ames work for?
John Ames works for The Home Depot
What is John Ames's role at the current company?
John Ames's current role is 30 years experience enabling Developers by managing the Tools and processes they use to deliver quality software products..
What schools did John Ames attend?
John Ames attended Clemson University.
Who are John Ames's colleagues?
John Ames's colleagues are Rebecca Johnson, Marcina Pattam, Paul Cortopassi, Antonio Victorio, Michael Mcgrory, Robin Girard, Hector Trujillo.
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